What does decrease KPI imply?
You want to decrease the value of a KPI where you prefer lesser value as a target. Some examples:
- You want to decrease the attrition rate of employees.
- You want to decrease tounce rate for your website.
- You want to decrease average resolution time to improve customer satisfaction
This short video illustrates this concept:
Profit.co allows Superusers to generate reports of users, teams, and departments who haven't set any OKRs. Why ...Read more