OKR University

At first glance, customer care may not seem particularly conducive to the OKR method. OKR’s require the identification of quantifiable, measurable metrics and metrics in order to implement that can be regularly tracked and reported upon. So how does your customer service department quantify something like “satisfaction?” Let’s look at a sample Customer Service OKR:… Read more

Let’s examine a few examples of how operations departments can utilize OKR from the top down. Example 1: Work Environment Objective: Improve the office’s workspace Key Results: Purchase a sofa Organize 1 office bonding/social a month Create a survey for employees to pinpoint desired food & drinks Example 2: Inventory Management Objective: Streamline the inventory… Read more

The OKR method has been proving a highly effective way to structure and achieve objectives since the 70s — and its methodology is particularly useful for finance-related fields and departments. Whereas other fields and departments like customer service or marketing may have measurements that are more abstract, and therefore less conducive to creating measurable and… Read more

The nature of marketing work necessarily entails a much broader and less defined industry standard for establishing and maintaining KPIs. Due to its highly subjective nature, marketing teams across various industries may have an overabundance of metrics or may have too few in place to establish an effective OKR. Though marketing metrics may seem more… Read more

Your engineering team faces a set of challenges unique to its field. The OKR method can be a powerful and effective tool to align your engineering team’s objectives against the types of objectives and goals seen in other departmental pursuits. The OKR method is an objective management tool that breaks down goals into objectives. Objectives… Read more

OKR can be a powerful tool for sales teams to achieve better turnout and higher productivity than you thought possible. It serves as a convenient method to track progress and facilitate follow ups. Moverover, OKRs for sales have to be rightly owned, aligned and co-ordinated between team members to bridge substantial data flow that prevails… Read more

Step 1: Familiarize yourself with OKR To begin, ask yourself the following questions: what do I know about OKRs and how is it going to help my organization achieve its goal. If you are the one introducing OKR concepts to your peers and employees, it’s good to familiarize with the conceptual and motivational aspects of… Read more

In the right hands, OKR’s can be the most effective goal management measure to reach your company’s objectives and reach new levels in your industry. But before you roll out your OKR method, it’s crucial to make sure that your organization is prepared to handle the implementation of a structured plan toward reaching its major… Read more

In our discussions with many OKR enthusiasts and prospects, this is one of the most frequently asked questions. Typical follow up questions are: How are the 2 different from each other? How are the 2 similar? I am using KPIs? Why do I need OKRs. KPI.org defines KPIs as follows — “Key Performance Indicators (KPIs)… Read more

Let’s look at the difference between OKRs and other traditional planning methods. OKRs vs KPIs In our discussions with many OKR enthusiasts and prospects, this is one of the most frequently asked questions. Typical follow up questions are: How are the 2 different from each other? How are the 2 similar? I am using KPIs?… Read more