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Growing loans is the primary means by which bank executives improve revenue. However, if a bank’s process is inefficient, commercial lending can have the opposite...
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In banks and other financial institutions, trade operations both facilitate and oversee daily transactions. They’re also responsible for executing trades and keeping customer records. Amidst...
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The administrative process behind collecting interest, principal, and escrow payments can be hectic and counterproductive when it’s not handled properly. To make customers happy, the...
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Loan operations are an integral part of the revenue for a banking system. It’s imperative that organizations dedicate sufficient time to improve this aspect of...
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The demand for business banking services is on the rise in the U.S. Small and medium-sized businesses (SMBs) represent one-fifth of global banking revenues, generating...
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According to Pablo Sanchez, the regional head of retail banking and wealth management at HSBC, the unsecured personal loan market in the U.S. is increasing...
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In order for banks and financial institutions to improve their organizations as a whole, they need to focus on improving their transaction processing and support....
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According to Pablo Sanchez, the regional head of retail banking and wealth management at HSBC, the unsecured personal loan market in the U.S. is increasing...
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Frontline banking employees like tellers are large determinants of customer loyalty, customer retention, and the organization’s corporate image. Not only are tellers more visible and...
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According to a Federal Reserve report from 2018, the top ten card issuers held over 85% of outstanding credit card balances in the U.S. Collectively,...
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With the advancement of digital technology and the increasing number of channel options, traditional branch locations are struggling. However, brick and mortar branches have long...
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Wealth management is facing significant disruption on two fronts – digital transformation and customer experience. To effectively succeed in this environment, understanding client’s demographics and...
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The key goal of treasury management is planning, organizing and controlling cash assets to satisfy the financial objectives of the organization. The goal may be...
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Traditional retail banks are at a turning point--both customers’ needs and expectations are changing, as is the competitive landscape. Customers are looking for multichannel sales...
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The U.S. mortgage market has changed dramatically since the global financial crisis of 2007-2008. While many components of the banking industry have fallen into a...
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