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Growing loans is the primary means by which bank executives improve revenue. However, if a bank’s process is inefficient, commercial lending can have the opposite...
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In banks and other financial institutions, trade operations both facilitate and oversee daily transactions. They’re also responsible for executing trades and keeping customer records. Amidst...
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The administrative process behind collecting interest, principal, and escrow payments can be hectic and counterproductive when it’s not handled properly. To make customers happy, the...
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Loan operations are an integral part of the revenue for a banking system. It’s imperative that organizations dedicate sufficient time to improve this aspect of...
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The demand for business banking services is on the rise in the U.S. Small and medium-sized businesses (SMBs) represent one-fifth of global banking revenues, generating...
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According to Pablo Sanchez, the regional head of retail banking and wealth management at HSBC, the unsecured personal loan market in the U.S. is increasing...
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In order for banks and financial institutions to improve their organizations as a whole, they need to focus on improving their transaction processing and support....
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According to Pablo Sanchez, the regional head of retail banking and wealth management at HSBC, the unsecured personal loan market in the U.S. is increasing...
Read moreFrontline banking employees like tellers are large determinants of customer loyalty, customer retention, and the organization’s corporate image. Not only are tellers more visible and...
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According to a Federal Reserve report from 2018, the top ten card issuers held over 85% of outstanding credit card balances in the U.S. Collectively,...
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With the advancement of digital technology and the increasing number of channel options, traditional branch locations are struggling. However, brick and mortar branches have long...
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Wealth management is facing significant disruption on two fronts – digital transformation and customer experience. To effectively succeed in this environment, understanding client’s demographics and...
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The key goal of treasury management is planning, organizing and controlling cash assets to satisfy the financial objectives of the organization. The goal may be...
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Traditional retail banks are at a turning point--both customers’ needs and expectations are changing, as is the competitive landscape. Customers are looking for multichannel sales...
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The U.S. mortgage market has changed dramatically since the global financial crisis of 2007-2008. While many components of the banking industry have fallen into a...
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