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HR KPIs
HR, or Human Resources, is the department that manages the people aspect of a business. This department or team handles hiring, employee retention, building culture, and other essential processes in an organization to ensure that employees are engaged, productive, and focused on their high-priority goals.
There are so many processes that an HR department needs to keep track of in order to ensure that all members of the organization are engaged and performing to the best of their ability. In order to properly keep track of these things, there are KPIs.
What are some important HR KPIs?
Some important HR KPIs that you can track to monitor human resource process success and efficiency include performance of new hires, salary competitiveness ratio, employee turnover rate, attrition rate, and absenteeism rate.
Since every organization is different, and may want to focus on different processes or areas of improvement, we’ve collected a catalogue of Human Resources KPIs below:
Average time to find a hire
OKRs are the most prominent task and performance management tool that allows organizations to manage the overall performance of the...
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Average time to fill a job vacancy
Human Resource (HR) is a critical business function that recruits and nurtures the most precious resource for the organization –...
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Average Tenure
There are many ways you can determine an employee’s satisfaction with their job. You might ask them to rate their...
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Benefits Satisfaction
“What kind of benefits does your company offer?” This might very well be the first question a potential employee asks....
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Candidates Interviewed per Hire
The discussion regarding the most important metrics in human resources is open to debate. However, most people agree on the...
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Cost per hire
Cost per hire refers to the amount of money your company spends to hire recruiting talent. The total cost spent...
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Cycle Time to Process Payroll
While most organizations tend to overlook and underrate HR metrics, their efficiency in assessing the policies, employees and other important...
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Cycle time to resolve payroll errors
HR metrics are generally overlooked by most organizations but underrating them might not be the best idea – particularly if...
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Diversity numbers/Nationalities in the work force
When you own a company, you know that the employees are going to be different from each other. They are...
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Diversity Rate
The Diversity Rate metric is important for a company because of several reasons. Probably the most important one is the...
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Effectiveness of training
A common mistake that companies make when onboarding new employees is conducting inadequate training sessions. At times, an employee might...
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Employee Productivity Rate
There’s a rule of thumb that applies to all companies in the world: the employees are divided into productive and...
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Employee Satisfaction Index
It should come as no surprise that if they are unhappy, employees will leave the company that they work for....
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First Year Voluntary Termination Rate
The First Year Voluntary Termination Rate is yet another Human Resources metric – of course, it’s also one that’s very...
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Health Care Expense per Current Employee
It goes without saying that most employers try to offer their employees the best healthcare plans. However, health care plans...
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Hiring Process Satisfaction Rate
As CEO or part of the management’s team of a certain company, you will rarely look into how the hiring...
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Involuntary Termination Rate
The termination rate of a company is the percentage of people that decide (or are forced) to leave the company...
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Knowledge achieved with training
Each entrepreneur is concerned about the prosperity of their business. And a business’ prosperity is naturally linked with the productivity...
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Net Promotor Score
You’ve probably heard a lot of people complain about their workplace. They talk about how bad it is, and how...
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New hire 90-Day Failure Rate
The New Hire 90-Day Failure Rate is a Human Resources metric that’s used by businesses and companies in order to...
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Number of Contractors
As a company, you probably have your own employees that you can rely on a daily basis. They are your...
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Number of D&I initiatives implemented
Diversity and inclusion in the workspace represent a sensitive topic that every employer must know of and apply. And not...
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Number of Employee Satisfaction Surveys
By now you should already be familiar with the Employee Satisfaction Survey, which should be taken once every 6 months....
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Number of Full-Time Employees
As the owner of a company, you probably have two types of employees: full-time and part-time. However, since part-time employees...
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Percentage of Cost of Workforce
When it comes to HR metrics, the cost of workforce is the elephant and the room and the reason for...
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Percentage of Employees Trained in Company Culture
A company needs to perform well, and if you’re an owner, you know a lot about that. Not only you...
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Percentage of Employees Trained
There are several situations in which your new employees could require training. For example, after a month of them being...
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Percentage of Job Candidates Who Meet Job Criteria
When candidates apply for a job, they don’t always know everything it includes. Some of them meet the job criteria,...
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Percentage of Vacation Days Used
In order to maintain a healthy life and work properly too, employees need vacations. In order to make that possible,...
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Percentage of Workforce below Performance Standards
As an entrepreneur of a successful company, you want your employees to perform well. Sometimes, the term well is difficult...
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Performance of New Hires
Employees, regardless of how long they’ve been employed at your company for, need to have a good performance. It is...
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Rate of Internal Job Hires
There are so many metrics that it’s hard to keep track of each and every one of them. One of...
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Rate of Internal Referral Hires
Employees need to have a certain set of skills, as well as a lot of knowledge in the domain. When...
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Retirement Rate
Those who start up their new business do so with a plan: to be successful in their business in the...
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Return On Investment (ROI)
If anyone is getting into business without having no clue what the ROI is, they are in some serious trouble....
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Salary Competitiveness Ratio (SCR)
If you’ve worked in a company for years on end, you probably realized that people want better salaries not on...
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Training Cost per Employee
As you probably already know, simply hiring someone may not be enough to boost the performance of a certain department...
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Turnover Rate for Highest Performers
Companies hate it when their people leave – but they hate it even more when a valuable person with vast...
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Voluntary Termination Rate
It’s very rare that an employment at a certain company lasts for a lifetime – mainly because the average person...
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Yield Percentage
How can a company assess that its recruiting process is efficient or not? One of the ways in which you...
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Average Retirement Age
Depending on the country or state that they live in, everyone has an age at which they are legally allowed...
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Attrition Rate
As much as some companies love to change overnight for various reasons, people leaving the company is never a good...
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Acceptance Rate
There are times when people try their luck at getting a job at your company. Some candidates are what you’ve...
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Absenteeism Rate
We all get sick or have emergencies at some point. Sometimes, we are simply unable to get to work –...
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