Question 1

What strategy frameworks does Profit.co support?

Accepted Answer

Profit.co natively supports OKRs, Balanced Scorecard, Hoshin Kanri and Strategy Roadmaps, all within the same platform. Organizations can run multiple frameworks at once, with the same data powering every view.

Question 2

How does the OKR cascade work in Profit.co?

Accepted Answer

Profit.co cascades company-level objectives down through departments to individual contributors automatically. Every key result links to a parent OKR, creating a visual map with live progress, so leaders always see how strategy is being executed across every team.

Question 3

What is the Strategy Roadmap and how does it work?

Accepted Answer

The Strategy Roadmap turns your long-term vision into a single visual view. Every initiative, timeline and priority is organized by theme and linked to OKRs and projects, giving leaders real-time visibility.

Question 4

How does Profit.co support Balanced Scorecard and Hoshin Kanri?

Accepted Answer

The Balanced Scorecard tracks objectives across all four perspectives with live KPI dashboards built for executive review. Hoshin Kanri uses the X-Matrix and a two-way Catchball process to connect long-term vision to annual team goals before execution begins.

Question 5

How long does it take to turn strategy into measurable results?

Accepted Answer

Most teams launch their first OKR cycle in just 7 days. Full setup with integrations and a specialist review typically lands within two to four weeks, then the first full OKR cycle runs over one quarter with AI-assisted goal authoring and automated check-ins from day one.

Question 6

What performance management capabilities does Profit.co include?

Accepted Answer

Profit.co includes performance reviews, 360° feedback, calibration, compensation planning, succession planning and development plans, all connected to OKR progress so every review is grounded in real outcomes.

Question 7

How are performance reviews connected to OKRs?

Accepted Answer

OKR completion rates and key result progress feed into each review automatically. Managers assess with actual goal evidence, and every rating is backed by data from the same platform, with no separate spreadsheets needed.

Question 8

What is the calibration feature and how does it work?

Accepted Answer

Calibration lets HR and senior leaders compare ratings across teams and adjust where needed, so scores stay consistent across managers and no team grades on a different curve.

Question 9

How does compensation planning work in Profit.co?

Accepted Answer

Managers plan merit increases from review outcomes and goal attainment, so pay decisions reflect real performance.

Question 10

Can employees track their own goals and development plans?

Accepted Answer

Yes. Each employee gets a personal dashboard showing their goals, progress, and how their work connects to team and company priorities. Development plans link directly to team OKRs so every skill built has a clear strategic purpose.

Question 11

What project management capabilities does Profit.co include?

Accepted Answer

Profit.co includes project portfolio management, strategic portfolio management, task management and timesheets, all connected to OKRs so every project traces back to a strategic objective.

Question 12

How are projects connected to OKRs and strategy?

Accepted Answer

Every project links directly to the OKR it supports, giving leadership full traceability from business case approval through benefits realization, so portfolio decisions are backed by live strategic data.

Question 13

Does Profit.co support portfolio-level governance?

Accepted Answer

Yes. Project portfolio management includes portfolio roadmaps, milestone tracking, resource allocation, risk management and earned value management (EVM). Strategic portfolio management adds investment modeling, scenario planning and benefits realization tracking for enterprise governance.

Question 14

What views are available for task management?

Accepted Answer

Tasks can be managed in Kanban, Gantt and list views, with dependencies, subtasks, checklist workflows and sprint planning all in the same module.

Question 15

How does Profit.co handle time tracking and resource visibility?

Accepted Answer

Teams log hours against tasks and projects with automatic syncing, giving managers real-time visibility into capacity, overtime and utilization. Plan vs. actual hour analysis and approval workflows are built in.

Question 16

What engagement tools does Profit.co include?

Accepted Answer

Employee Recognition, Pulse Surveys and Meetings. Each one connects to the goals and projects your teams are working on.

Question 17

How does employee recognition work?

Accepted Answer

Peers and managers recognize wins tied to goals and projects, and can send instant rewards from a gift card catalog.

Question 18

How do pulse surveys work in Profit.co?

Accepted Answer

Pulse surveys capture real-time employee feedback with flexible anonymity settings. Results appear immediately with live participation tracking, and surveys can repeat on a schedule, so leaders always have a current read on team sentiment.

Question 19

How do meetings connect to goals?

Accepted Answer

Meetings and 1:1s pull in live OKR data, and the Transcription agent turns recordings into action items, OKR updates and follow-ups.

Question 20

What does the OKR Authoring agent do?

Accepted Answer

It turns plain-language inputs into structured OKRs, cutting the time teams spend on planning before a cycle begins.

Question 21

How does the Quality Score agent work?

Accepted Answer

It scores every OKR for clarity and measurability and checks how it connects to company priorities. It flags vague or overlapping goals so teams can fix them before execution starts.

Question 22

How does the Answer agent work?

Accepted Answer

It pulls information from your live OKRs, projects and tasks in Profit.co and answers your questions instantly, without switching screens or digging through dashboards.

Question 23

What does the Project Progress agent flag?

Accepted Answer

It gives contextual progress updates on projects and surfaces delays and resource gaps before they become blockers, so leaders don’t wait for manual status reports.

Question 24

Is customer data used to train Profit.co’s AI models?

Accepted Answer

No. Customer data is never used to train or fine-tune any AI model. Each tenant’s data is fully isolated and processed only within their own context. No information crosses between customers at any point.

Question 25

How many integrations does Profit.co support?

Accepted Answer

Profit.co connects with 100+ native integrations including Jira, Slack, Google Workspace, Microsoft Teams, Salesforce and Zapier. Updates made in connected tools sync to Profit.co automatically, keeping goal progress current without manual entry.

Question 26

Does Profit.co integrate with Jira for project tracking?

Accepted Answer

Yes. The Jira integration syncs task and project progress directly to linked OKRs in Profit.co. Teams update work in Jira and key result progress updates automatically, with no duplicate entry.

Question 27

Can Profit.co connect with our existing HR and identity systems?

Accepted Answer

Yes. Profit.co supports SAML 2.0 SSO with Okta, Azure AD, Google Workspace and OneLogin. Enterprise plans include SCIM provisioning, so users added or removed in your identity provider are automatically reflected in Profit.co.

Question 28

Does Profit.co have a mobile app?

Accepted Answer

Yes. Profit.co is available on iOS, Android and Windows. Teams can update goals, check in on key results, complete tasks and receive notifications from any device.

Question 29

Can we build custom integrations with Profit.co?

Accepted Answer

Yes. Profit.co provides a REST API for custom integrations, and Zapier connects additional apps beyond the 100+ native integrations.

Question 30

What does Profit.co cost?

Accepted Answer

Profit.co pricing is custom. Your quote depends on the number of users and the products you choose. See plans at profit.co/pricing or book a demo for a quote.

Question 31

Is there a free trial?

Accepted Answer

Yes. You can try Profit.co free for 30 days with no credit card required. The trial includes 250 Athena AI credits so you can test the AI agents.

Question 32

What’s included in the Enterprise plan?

Accepted Answer

Everything in Essentials, plus data residency, audit logs, a 99.9% uptime SLA, unlimited reports and data, SSO and SCIM, dedicated infrastructure, executive business reviews and priority support. Enterprise pricing is custom.

Question 33

Can small teams start with just OKRs?

Accepted Answer

Yes. Start with the products you need, such as OKRs, and add performance, projects or engagement as your team grows.

Question 34

Does Profit.co charge per user or per module?

Accepted Answer

Both. Pricing is based on your user count and the products you select across Strategy, Performance, Projects and Engagement. See profit.co/pricing for plan details.

Question 35

How does AI pricing work?

Accepted Answer

Athena AI runs on credits from your plan’s allowance, pooled across your workspace. Essentials includes 500 credits per user per month, and Enterprise allowances are custom. Extra credit packs are available on any plan.

Question 36

Is Profit.co secure?

Accepted Answer

Profit.co is built on enterprise-grade security infrastructure, certified across industry-leading standards and hosted on redundant cloud infrastructure with 99.9% uptime. All customer data is encrypted in transit and at rest, with strict access controls and multi-factor authentication enforced across all systems.

Question 37

What security certifications does Profit.co hold?

Accepted Answer

Profit.co holds SOC 2 Type II and ISO 27001:2022 certifications and is HIPAA and GDPR compliant. All customer data is encrypted in transit (TLS 1.2/1.3) and at rest (AES-256), with strict access controls and multi-factor authentication enforced across all systems. Security documentation and audit reports are available to enterprise customers under NDA on request.

Question 38

Where is Profit.co data hosted?

Accepted Answer

Profit.co is hosted on GCP and AWS across availability zones in the US, EU, Middle East and KSA. Enterprise customers can request dedicated data residency in their preferred region, so data stays within that geography. EU customers are automatically served from EU infrastructure, with full data export available on contract termination.

Question 39

What is Profit.co’s uptime SLA?

Accepted Answer

Profit.co maintains a 99.9% uptime SLA, with real-time platform status available at status.profit.co. Enterprise plans include dedicated infrastructure and priority support response times.

Question 40

Is Profit.co available in multiple languages?

Accepted Answer

Yes. Profit.co supports 20+ languages, including English, Spanish and Arabic, with localization available for enterprise deployments.

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