OKR is a way of life in business. As in life, you need periodic checks to make sure you are marching in the right direction. While you check-in more frequently, quarterly Reflect/Resets allow your OKRs to be reviewed holistically and make adjustments for the next quarter. We do not learn from experience. We learn from… Read more
OKRs Vs. Lean Startup Methodology
OKRs are an amazing way to manage startups. How so? Well, let’s actually take OKRs and compare with the lean startup movement, to see how these two methodologies complement each other. We’ve already documented the OKR Payoffs in detail. They are summarized using the acronym FACTS. Core principles of the lean startup movement Now that… Read more
The Importance Of Planning
We’ve heard these phrases many times — think before you act, look before you leap, and so on. The key theme behind these phrases is Planning. Planning allows you to: Identify and define what you want to achieve How you are going to achieve the desired outcome? Essentially, what are the steps to get there?… Read more
What is the difference between OKRs and Performance Management?
Looking at the wide use OKRs enjoy in business today, it becomes obvious that this goal management tool is as relevant today as it was more than four decades ago. This is in contrast to the dwindling role Performance Management initiatives such as Annual Performance Reviews continue to play in many Fortune 500 companies. OKRs… Read more
OKR Payoffs
OKR Payoffs can be expressed using the acronym FACTS, and illustrated in the following picture. Focus A key guideline when practicing OKRs is to limit the number of objectives to 3-4 per person and limit the number of key results to 2-5 per objective. This guideline is in place to bring exceptional focus to what… Read more
OKR reviews using the Progress, Plans, and Problems (PPP) methodology
Managers need a reliable method for syncing up with their teams to maintain forward momentum and productivity, no matter how large or small their company or project is. The progress, plans, and problems (PPP) framework is an effective status management method used by several hugely successful business, including Apple, Facebook, and Skype. This simple but… Read more
Decision Fatigue
Decision Fatigue refers to the mental exhaustion that is caused after rigorous decision-making sessions. It addresses how the quality of decisions deteriorates after an individual is overloaded with too many decisions to make. Many of us use Netflix or some other online streaming service. We browse through the movie choices presented to us and think… Read more
The IKEA Effect and OKR: Boosting Employee Engagement
Engage \ in-ˈgāj: to occupy, attract, or involve someone’s interest or attention. Employee engagement is now at the forefront of successful corporate strategy. According to the 2018 SHRM/Globoforce Employee Recognition Report, leaders are using human-centered approaches to resolve retention, recruitment, and culture management challenges. And in the United States, the percentage of engaged workers is… Read more
Deliver Amazing Customer Support
A Customer support team wants to deliver amazing support to its customers. How can they measure if they are delivering amazing support to their customers? Read more…
Behavioral Economics and Employee Engagement
How many of us have landed our ideal dream job? According to the Gallup reports, only 33% of the U.S. labor force and 15% of the employees all over the world are engaged. We define engagement as actually interested in what they do for a living. Most people are just out there trying to earn… Read more