How do you define a Key Result of Increase KPI in Profit.co?
Category: OKRs
Let’s say we want to increase the first contact resolution rate. We want to increase this from 10 to 40. While creating key result in Profit, you will be presented with the six key result types available in Profit.
Selecting this key result type, will present a list of KPIs for you.
From this list, let’s select the KPI first contact resolution rate.
Once you select the KPI, you will have an opportunity to define where you are and where you’d like to take this KPI.
Enter 10 in the “from” field, and 40 in the “to” field.
This is how you create a key result of “Increase KPI” type in Profit.
Related Questions
What does Control KPI imply?
As part of your growth and management goals,you want to control the value of a KPI where you prefer to 1. Maintain ...Read more
How can I generate a report of employees and teams who haven't set any OKRs?
Profit allows superusers to generate reports of users, teams, departments who haven't set any OKRs. This feature is ...Read more
What are OKR pending check-ins?
Profit gives you the space to view every Pending Check-ins at one place. The To Do page lists down all the key results ...Read more
How to add your team to the Profit?
Profit allows managers and members from management to create OKRs for the teams across the organization. To create OKR ...Read more
Execute your strategy with the industry’s most preferred and intuitive software
30 Days Free Trial