Profit.co lets HR admins and managers define custom performance ratings, including decimal values, to score employees consistently across reviews. Ratings can also be set to derive automatically from an employee's Final Overall Percentage using configurable thresholds.
Table of Contents
What is a Rating in Profit.co?
A Rating is a configurable scale used to score employee performance in reviews. Each rating has a color, an optional emoji, a numeric score, a name, and a description, and Profit.co ships with a five-point default scale.
| Rating Score | Name |
|---|---|
| 5 | Outstanding |
| 4 | Commendable |
| 3 | Satisfactory |
| 2 | Need Improvements |
| 1 | Unsatisfactory |
Rating Score accepts decimal values, not just whole numbers. Administrators can also enable Customize Rating Percentage to assign a specific percentage value to each rating score, instead of relying on the default even split.
Why Does Adding Ratings Matter?
Ratings give evaluators a defined scale to score performance against, instead of relying only on open-ended comments during a review. Employees see exactly where a manager placed them on that scale, along with the description tied to that rating.
Because ratings can be customized in name, score, and description, organizations aren't limited to the default Unsatisfactory-to-Outstanding scale. This lets the scale mirror how the organization already talks about performance internally.
How Do I Add a Rating?
Step 1
- Navigate to Settings → Performance → Reviews → Rating Controls.
- Click + Create to add a new rating.
- Optionally enable Customize Rating Percentage to assign a percentage value to each rating.
- Choose a Color, Emoji, Rating Score, Name, and Description.
- Click Create.
Note
You can define Ratings with decimal values; the scale isn't limited to whole numbers.
The newly created Rating appears on the Ratings Control page.
How Do I Configure Threshold Buckets?
Step 1: Open the Review Template
- Navigate to Settings → Reviews and open the required review template for editing.
- Go to Summary Info and click Edit on the Final Overall Rating field.
Step 2: Enable Percentage-Based Derivation
- Enable the Derive from Final Overall Percentage toggle.
- Enable the Threshold Buckets toggle that appears below it; the threshold table expands.
Prerequisite
Final Overall Percentage must already be enabled and configured on this template before Threshold Buckets can be used.
Step 3
- Use the pre-populated starter ranges, or click + Add Row to add your own (up to 10 rows per template).
- Enter a From % and To % for each range, plus a Rating or Label (numbers or text up to 30 characters).
- Save; overlapping ranges are blocked with a validation error, and any gap in coverage shows a non-blocking warning.
What Happens When You Use Ratings?
The table below covers what happens to already-submitted reviews and existing ratings once you edit configuration, not the steps to create a rating.
| Scenario | What Happens |
|---|---|
| You edit or disable a Rating that's already been used in submitted reviews. | Profit.co keeps the original rating value on those already-submitted reviews unchanged, so the edit only affects how the rating behaves going forward. |
| You enable Customize Rating Percentage after ratings already exist. | Profit.co applies the custom percentage only to ratings you create after turning on the toggle, so percentages on existing ratings stay as they were. |
| You leave Customize Rating Percentage disabled. | Profit.co assigns rating percentages automatically using an even split across the scale, so you don't need to set percentage values manually. |
Best Practices for Ratings and Threshold Buckets
- Finalize a rating's name, score, and description before assigning it in live reviews, since edits afterward won't change the value already recorded on submitted reviews.
- Decide on Customize Rating Percentage before creating your rating set, since turning it on later only affects ratings created after that point, not ones you've already defined.
- Enable Threshold Buckets only after Final Overall Percentage is fully configured on that template, since Threshold Buckets has no effect without it.
- Check the gap warning after saving your threshold ranges, since an uncovered percentage range shows a fallback message instead of a rating for any employee who falls into it.
- Confirm you no longer need a threshold row before trying to delete it, since Profit.co won't let you delete a row while it's the one actively matching an employee's percentage.
Related Articles
- How to add Star Rating in Performance Review?
- What are Ratings in the Review Summary Information?
- What is Review Summary Information and How the Scores are calculated in Performance Reviews?
Frequently Asked Questions
No. Threshold Buckets maps Final Overall Percentage ranges to a Rating or Label value you choose; the ratings themselves are still defined the same way in Rating Controls.
Yes. The Rating/Label field for each threshold row accepts either a number or a text string up to 30 characters, such as "Meets Expectations."
No. The weight or custom formula configuration underneath the Final Overall Rating stays intact; Threshold Buckets only changes what's displayed while it's active.
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