Category: Performance Management.

Have you ever wondered what makes a team truly successful? It’s more than just throwing together a bunch of talented people. High-performing teams have a secret sauce, a blend of characteristics that propel them to achieve extraordinary things. Here’s a breakdown of the six key ingredients you need to create a dream team in your business.

1. Clear Direction

Imagine a team with all the potential in the world, but no roadmap. That’s a recipe for disaster. High-performing teams have a clear vision of what they’re trying to achieve. This includes well-defined roles, a shared problem-solving approach, and specific, ambitious goals. The loftier the goals, the more motivated the team becomes to push boundaries and innovate.

A prime example of the power of clarity is Apple’s “Think Different” campaign. In the late 1990s, Apple faced an identity crisis, struggling with a fragmented message that left consumers confused. Steve Jobs’ return as CEO in 1997 marked a pivotal moment. Jobs spearheaded the “Think Different” campaign, which moved away from technical jargon and product specifications.

Instead, it presented Apple as a company that championed creativity, nonconformity, and thinking outside the box. This clear and concise message reinvigorated the Apple brand and propelled them back into the spotlight.

2. Communication

Effective communication is the secret of a successful team. High-performing teams prioritize open and honest exchanges of ideas. They actively listen to each other, provide constructive feedback, and foster open dialogue. This constant and transparent communication ensures everyone is aligned and working in sync towards a shared goal.

Pixar’s “Braintrust” process highlights the importance of open and effective communication in achieving creative excellence. This unique process involves regular sessions where directors, writers, and story artists critique each other’s work. These sessions foster a peer review environment where team members offer honest feedback and help each other develop their films. This open communication ensures that ideas are well-rounded and potential issues are addressed early, leading to stronger and more successful movies


3. Team Spirit

Forget the “every man for himself” mentality. High-performing teams thrive on collaboration and a strong sense of “we” versus “me.” They celebrate their collective effort and view their work as a team accomplishment, much greater than any individual contribution. This team spirit fosters a sense of purpose and unity, driving them to achieve more together than they ever could alone.

A powerful example of team spirit is the All Blacks rugby team and their haka ritual. Before every game, they perform this traditional Maori war chant, which symbolizes their unwavering team spirit. The haka is more than just a pre-game spectacle; it’s a declaration that they stand united as one unstoppable force. This bond has propelled the All Blacks to become one of the most dominant teams in rugby history.

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4. Inclusion

High-performing teams embrace diversity and inclusion. They understand the power of bringing together people with different backgrounds, perspectives, and experiences. This creates a well-rounded team with a wider range of skills and viewpoints to tackle challenges. By valuing individual strengths and fostering an understanding of different work styles, these teams build strong relationships and manage conflict effectively.

Google’s strides towards a more inclusive workforce in 2021 exemplify a modern approach to inclusion. Google signaled a strategic shift towards attracting and fostering underrepresented talent by breaking records in hiring Black+, Latinx+, and women globally. This commitment to diversity fuels innovation and ensures that Google’s products and services are relevant to a wider audience.

5. Flexibility

The business world is constantly changing, and high-performing teams are masters of adapting to new challenges and opportunities. They embrace change, learn from setbacks, and adjust their strategies. These teams stay ahead of the competition by embracing unexpected twists and turns. This agility ensures they remain relevant and successful in a dynamic environment.

Amazon’s growth from an online bookstore to a global e-commerce giant showcases the importance of flexibility. From its inception, Amazon focused on customer-centricity and innovation. Features like recommendation systems demonstrated their adaptability, allowing them to expand beyond books and revolutionize the shopping experience. This ability to adapt has cemented Amazon’s position as a leader in the e-commerce industry.

6. Continuous Improvement

The best teams never settle. They are constantly striving to be better. High-performing teams regularly evaluate their performance, identify areas for growth, and implement changes to become even more effective. They understand that staying stagnant is a recipe for failure, and by constantly striving to be better, they ensure their continued relevance and dominance.

Under coach Gregg Popovich’s leadership, the San Antonio Spurs have built a dynasty based on a culture of continuous improvement. By constantly analyzing their performance and adapting their strategies, the Spurs have secured five NBA championships and a reputation as one of the most successful teams in basketball history.


“Great thigs in business are never done by one person They’re done by a team of people”

Steve Jobs

Building Champions the Way

Understanding the key traits of a high-performance team is just the start. Beyond simply putting together a group of talented individuals, nurturing a truly high-performing team requires ongoing support and development. empowers managers to cultivate champions by providing a robust performance management toolkit.

Setting OKRs through a user-friendly interface keeps everyone aligned and focused on common objectives. The platform fosters open communication with tools for constructive feedback, ensuring continuous improvement. Regular one-on-one meetings are scheduled to discuss progress, address challenges, and celebrate achievements. goes beyond basic performance improvement plans by utilizing Individual Development Plans (IDPs) for personalized growth and Succession Planning to develop future leaders. Holistic performance reviews, such as 360-degree feedback, provide a comprehensive view of strengths and development areas. Talent mapping tools like the 9-box matrix allow for strategic deployment and development opportunities. Recognition features, such as leaderboards and gift cards, foster a culture of appreciation. Streamlined communication ensures seamless collaboration, enabling teams to set and track goals together and fostering collective ownership. With these tools, helps managers create an organization where individuals thrive, teams excel, and businesses achieve sustained success.

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High-performing teams are the cornerstone of business success. By fostering clear direction, effective communication, team spirit, inclusion, flexibility, and a commitment to continuous improvement, you can build teams that supercharge your business goals. These six traits are key to creating a dream team that can navigate challenges, innovate, and achieve amazing things together. Whether you’re leading a small startup or a large corporation, focusing on these characteristics will set your team on the path to high performance and sustained success.

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