How do I manage feed permissions and post creation controls in Profit.co?

Category: CFR

Profit.co allow administrators to regulate who can create posts and announcements on the recognition feed. 

What are Feed Permissions and Post Creation Controls in Profit.co?

Feed Permissions and Post Creation Controls are administrative settings that determine which users or user groups can publish content to the recognition feed. These controls provide granular access management for creating posts and announcements, ensuring that only authorized individuals can contribute content to your organization's recognition platform.

What are the benefits of controlling feed permissions?

  • Implementing proper Feed Permission controls provides several advantages for your recognition program:
  • Content Quality: Ensure only trained or authorized users create posts, maintaining professional standards
  • Prevent Spam: Reduce unwanted or irrelevant content that clutters the recognition feed
  • Maintain Focus: Keep the feed focused on recognition and meaningful announcements

How to Configure Feed Permissions and Post Creation Controls in Profit.co?

Follow these steps to set up Feed Permissions:

Step 1: Navigate to Recognition General Settings

  • Navigate to Settings→Recognition→General from the left navigation panel
  • On the General page, scroll down to the Post Creation Permissions section
  • Under "Who can create posts," click the dropdown menu
  • Select from available options:
    • Everyone (except read-only)
    • Super User
    • Profit Manager
    • Profit User
    • Task User
    • Etc.
  • In this example, Everyone except Read-Only users is selected. When a Read-Only user tries to create a post or announcement, the Start a Post option is not displayed in the Home feed.

Best practices for managing Feed Permissions

1. Start Permissive, Then Restrict

  • Begin with broader access to encourage adoption
  • Monitor engagement and content quality
  • Restrict only if clear issues arise
  • This approach builds trust and engagement

2. Align with Company Culture

  • Hierarchical cultures may prefer manager-only posting
  • Collaborative cultures benefit from all-employee access
  • Match permissions to your organizational values

3. Provide Clear Guidelines

  • Document what constitutes appropriate feed content
  • Share examples of good recognition posts
  • Explain the purpose and value of the feed
  • Make guidelines easily accessible

Related Questions

Frequently Asked Questions

Q1. Can I give posting permissions to external users or contractors?

This depends on your Profit.co license and user provisioning. Typically, external users have limited access. Contact your system administrator for specific capabilities.

Q2. What's the difference between post creation and comment permissions?

Post creation controls who can start new conversations on the feed, while comment permissions control who can respond to existing posts. These are typically managed separately.

 

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