What are all the places I can mention names using @ in Profit.co?

Category: OKRs

Profit.co supports @ mentions in two key locations within the OKR module - Notes and Check-in Comments. Typing @ in either area surfaces a user list, and the tagged person receives a direct notification to take action.

What are @ Mentions in Profit.co?

@ mentions allow users to tag teammates directly within OKR workflows by typing the @ symbol followed by a name. The feature surfaces a dropdown of available users, and selecting one embeds the mention in the content and triggers a notification to that user.

Currently, @ mentions are supported in two locations: the Notes panel on the OKR overview page, and the Comment section within the Key Result check-in pop-up.

Why @ Mentions Matter

OKR collaboration depends on the right people being informed at the right time. Without direct tagging, updates buried in notes or check-in comments often go unnoticed, creating delays in action and accountability gaps.

@ mentions close that gap by routing context-specific notifications directly to the tagged user, linking them back to the exact location in the platform where they were mentioned — no manual follow-up required.

Where You Can Use @ Mentions

The table below summarizes the two supported locations and how to access the @ mention in each:

Location How to Access @ Mention
OKR Notes All My OKRs → Objective overview → Notes tab → + Create Note
Check-in Comments Click Key Result → Check-in pop-up → Comment section

How It Works

Method 1: @ Mentions in OKR Notes

Step 1

  • Go to OKRs from the left navigation panel.
  • Choose the required Objective, and click the View Details button.
  • Switch to the Notes tab, click the + Create Note button.
  • Type @ in the note editor to trigger the user dropdown and select a name.
  • Once done, save the note.

Method 2: @ Mentions in Check-in Comments

Step 1

  • Click on the Key Result you want to check in on.
  • A pop-up Check-in tab will appear.
  • In the Comment section, type @ to surface the user list.
  • Select the user you want to mention.
  • Once done, click Update to save the check-in.

Email Notification Behavior

When a user is mentioned using @, Profit.co sends them an email notification with a direct link to the location of the mention. The behavior differs slightly based on where the mention was made:

  • Notes mentions: The notification links directly to the specific note within the OKR overview page.
  • Check-in mentions: The notification redirects the tagged user to the All Check-ins page, where they can view the comment in context.

Best Practices for @ Mentions

  • Use @ mentions in Check-in Comments when you need a teammate to review progress or take follow-up action on a specific Key Result.
  • In OKR Notes, tag stakeholders when documenting decisions, blockers, or context that requires their awareness or input.
  • Keep mention-based messages action-oriented — state clearly what you need from the tagged user so the notification is immediately actionable.
  • Avoid over-tagging in routine updates; reserve @ mentions for situations where a direct response or awareness is genuinely required.
  • After tagging, verify the mention appears correctly before saving — an incomplete @ entry won't trigger a notification.

Related Questions

  • Click here to learn more about How Can I Tag the Users for Comments
  • Click here to learn more about What Are All the Places Where We Can Use Hashtags
  • Click here to learn more about How Do I Check in for Key Results

Frequently Asked Questions

Q1. Does the tagged user receive a notification even if they don't have a role on that OKR?

Yes. The notification is triggered by the @ mention regardless of the tagged user's relationship to the OKR. The email links them to the relevant location so they can review the context directly.

Q2. What happens if I type @ but don't select a user from the dropdown?

If you type @ without selecting a user from the dropdown list, no mention is registered and no notification is sent. Always confirm that the username appears as a formatted tag before saving the note or check-in.

Q3. Where is the user redirected when they click the notification link for a Check-in mention?

For Check-in mentions, users are redirected to the All Check-ins page in Profit.co, where they can view the full comment thread associated with the Key Result.

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