Action

There are 6 key result types::

The first 3 are for measurables. The last 3 actions are for trackables. A measurable is something you can track using a KPI or, a key performance indicator..

  • Percentage Tracked: Progress is tracked out of 100%.
  • Milestone Tracked: Progress is tracked using defined steps rather than a KPI. For example, wanting to open a new storefront. There are defined steps that need to be completed, but they are not necessarily quantitative.
  • Baseline KPI: If you don’t know the current value of a KPI, you use Baseline KPI with the action to determine the value of your KPI, then build from there.
  • Increase KPI: This type of key result is used when you have a metric unit you want to increase– such as revenue. .
  • Decrease KPI: This type of key result is used when you have a metric unit you want to decrease– such as the employee turnover rate..
  • Control KPI: This type of key result is used when you have a metric unit you want to keep within a certain range. For example, employee training hours– you might want to maintain between 20 and 30 per year.
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Actions