What does Control KPI imply?

Category: OKRs

Profit.co provides Control KPI as one of the seven Key Result (KR) types, helping teams maintain a KPI within a defined acceptable range.

Why this feature?

Control KPIs help you track metrics that must stay within a steady or expected range rather than increase or decrease. This type is ideal for monitoring recurring activities, operational consistency, and success-based outcomes.

Using Control KPIs enables you to:
  • Maintain consistent performance for recurring or routine activities.
  • Evaluate whether KPIs stay within expected limits.
  • Support quick, data-driven decisions using simple real-time progress indicators.
  • Track output patterns without predefined numeric targets.

What is a Control KPI?

A Control KPI is used when you are evaluating performance based on recurring tasks or outcomes that do not fit the Increase or Decrease KR structures.

For example:

  • Writing at least 4 blogs per week
  • Conducting a minimum number of customer calls daily
  • Keeping response time within an acceptable limit

Control KPIs help you evaluate success based on thresholds, ranges, or consistency rather than growth.

Progress Calculation Types in Control KPI

Control KPIs support four calculation methods:

  • Successful check-ins[target achieved] divided by total number of check-ins.

           Calculates how many check-ins met the expected target.

  • Distance from target as of the check-in date.

           Measures how far the check-in value is from the target threshold.

  • Average of all check-ins divided by average of targets.

           Uses the average performance to calculate overall progress.

  • Sum of all check-ins divided by sum of all targets.

           Evaluates cumulative performance over time.

Value Types in Control KPI

Control KPIs allow three value types:

  • At Least
  • At Most
  • In Between (successful check-ins only)
Value Type Reference Table

VALUE TYPE MAIN FUNCTION
At Least The progress won’t update only if the check-in value is below the lower limit.
At Most The progress won’t update only if the check-in value is beyond the upper limit.
In Between The progress won’t update if the check-in value is below the lower limit and beyond the upper limit.

Control KPI Calculation Methods

Learn more about Control KPI calculation methods:

  1. Successful check-ins(target achieved) divided by total no.of check-ins in control KPI work, click here.
  2. Distance from target, as of the check-in date in control KPI works, click here.
  3. Average of all check-ins divided by average of targets in control KPI work, click here.
  4. Sum of all check-ins divided by sum of all targets in control KPI work, click here.

Best Practices for Using Control KPIs in Profit.co

  • Use Control KPIs for recurring work: Choose this KR type when tracking routine or repeated activities where consistency matters more than increase or decrease.
  • Define clear thresholds: Set “At Least,” “At Most,” or a specific range so progress updates only when results fall within the intended limits.
  • Select the appropriate calculation method: Pick the progress calculation type that best reflects how the metric should be evaluated, successful check-ins, averages, totals, or distance from the target.
  • Check in regularly: Frequent check-ins ensure progress reflects real performance and helps identify patterns early.

Frequently Asked Questions

Q1. When should I use a Control KPI?

Use a Control KPI when a metric needs to stay within a target range or achieve a consistent minimum/maximum output.

Q2. Can I switch a KR to a Control KPI after creation?

Yes. You can edit the KR type if you need to restructure how progress is measured.

Q3. Does a Control KPI support check-in frequency and targets?

Yes. You can set the expected target, limits, and check-in frequency like any other KPI type.

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