Gross Merchandise Volume, abbreviated as GMV, stands as a pivotal Key Performance Indicator in e-commerce and online retail, serving as a barometer for assessing the total sales volume of goods over a specified timeframe. This metric offers a comprehensive snapshot of transactional scale and marketplace vitality, equipping investors, stakeholders, and operational teams with crucial strategic… Read more
Table of Contents: What is the 9-Box Matrix? How can the 9-box matrix solve the challenges of the HR department? 3 Steps to Use a 9-Box Talent Review Grid Decoding the 9 Boxes Introducing the 9-Box Matrix in Profit.co Shortcomings of the 9-Box Matrix How Profit.co Addresses These Shortcomings? Frequently Asked Questions Conclusion Have you… Read more
Project management is a complex field ranging from the intricacies of planning, executing, and overseeing projects to ensure they meet their intended objectives. However, navigating through the unpredictable waters of project execution requires more than a solid plan and a committed team; it demands a proactive approach to managing risks. Forbes says that although 93%… Read more
As we approach 2025, it’s crucial for businesses and individuals, particularly those in leadership roles such as CEOs, COOs, CFOs, CMOs, CTOs, HR professionals, and CIOs, to recognize the significance of setting and achieving objectives. If you are in a position of leadership and are looking for a trustworthy plan to kickstart the new year,… Read more
In the fast-paced world of construction project management, staying on budget is crucial. That’s where cost variance (CV) comes in as your trusty financial compass guiding project managers in tracking deviations between the actual expenditures and the planned budget. It’s a key performance indicator (KPI) that helps you track how much your project’s actual costs… Read more
To run a successful business, it is essential that you understand the customer base and behavior. According to Zendesk, 81% of customers are more likely to make another purchase after a positive customer service experience. Within the array of metrics used to assess customer engagement and loyalty, the “New Customers on First Visit” metric is… Read more
On-time delivery (OTD) stands as a vital key performance indicator (KPI) for assessing the punctuality and dependability of a company’s product or service deliveries to its clientele. This metric is especially pivotal across manufacturing, retail, and logistics sectors, where it quantifies the proportion of deliveries made on or before the agreed-upon timeline. A high OTD… Read more
In the whirlwind of the healthcare sector—where managing soaring costs, navigating new regulations, and ensuring patient satisfaction demands a Herculean effort—professionals are in a relentless crisis management cycle. This vibrant ecosystem, populated by various stakeholders, from esteemed doctors to devoted caregivers and patients, calls for a strategy that brings order to chaos. The Balanced Scorecard… Read more
Imagine: a customer clicks “purchase,” heart bursting with anticipation. Days later, excitement turns to frustration as they discover a missing item, a damaged product, or an incorrect address. This, my friends, is the silent spoiler of e-commerce – the shipping error rate. While often overlooked, this minor KPI can significantly impact your revenue, customer satisfaction,… Read more
The Average Order Size (AOS) KPI in e-commerce is a critical metric that reveals the average value of each purchase made on your platform. It offers insights into customer purchasing behavior, indicating how much they are willing to spend per transaction. This KPI helps businesses understand their pricing strategy’s effectiveness, gauge customer confidence and satisfaction,… Read more
In the corporate world, the continuity of performance and leadership among employees is paramount. The expertise and internal understanding gained over time are priceless, and employees who grow within the organization typically align closely with its culture and goals. Almost all employers (94%) said that having a succession plan positively impacts their employees’ engagement levels…. Read more
To run any e-commerce business, you should know how important it is to convert your website visitors into customers. But before they can buy anything from you, they need to add your products to their shopping carts. This is where you need to use Add to Cart KPI to measure and track the process and… Read more