Workforce Profit: Measuring and Improving Employee Experience, Capability, and Retention in Government

April 27th, 2026 | Category: Mission Profit Insight, Government Agency.

ABSTRACT Government cannot deliver its mission without the workforce to execute it. Yet the federal government’s most recent Federal Employee Viewpoint Survey shows median agency… Read more

Financial Stewardship Profit: Beyond Budget Compliance to Strategic Resource Management

April 27th, 2026 | Category: Mission Profit Insight, Government Agency.

ABSTRACT Financial stewardship is the oldest and most fundamental accountability obligation in government: the responsible management of public resources entrusted by taxpayers to achieve public… Read more

Why Spreadsheets Are Killing Your Benefits Tracking Programme

April 27th, 2026 | Category: Thought Leadership, Benefit Tracking.

Why Spreadsheets Are Killing Your Benefits Tracking Programme The seven structural failures of spreadsheet-based benefit measurement and the governance consequences of each The Default Tool… Read more

Safety and Justice Profit: Measuring What Actually Makes Communities Safe

April 27th, 2026 | Category: Mission Profit Insight, Government Agency.

ABSTRACT Public safety is among the most fundamental obligations of government and among the most persistently mismanaged. The conventional measurement approach — crime rate and… Read more

Investment Governance in 2026: What Best-in-Class Organisations Do Differently

April 27th, 2026 | Category: Thought Leadership, Benefit Tracking.

Investment Governance in 2026: What Best-in-Class Organisations Do Differently The five practices that separate organisations managing capital performance from those merely tracking capital expenditure The… Read more

Infrastructure Profit: Measuring the Return on Government Capital Investment

April 27th, 2026 | Category: Mission Profit Insight, Government Agency.

ABSTRACT Infrastructure is the physical foundation on which every other government mission is built. The water pipes that deliver safe drinking water, the roads and… Read more

Innovation Profit: How Government Agencies Can Systematically Create and Measure Public Value from New Approaches

April 27th, 2026 | Category: Mission Profit Insight, Government Agency.

ABSTRACT Government innovation is simultaneously among the most important and most mismanaged activities in public administration. The promise is enormous: governments that systematically learn from… Read more

Trust Profit: Measuring and Building the Public Confidence That Makes Government Effective

April 27th, 2026 | Category: Mission Profit Insight, Government Agency.

ABSTRACT Public trust is the most fundamental input to government effectiveness. Without trust, voluntary compliance declines and enforcement costs rise. Without trust, citizens disengage from… Read more

The Integrated Mission Profit Framework: Connecting Every Dimension of Government Performance to Democratic Accountability

April 27th, 2026 | Category: Government Agency, Mission Profit Insight.

ABSTRACT — SERIES SYNTHESIS This series began with a provocation: that government knows how to measure compliance but not performance; how to spend money but… Read more

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