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Stage-Gate Process
9 min read · May 4, 2026

Stage-Gate Process Template: Complete Guide to Governance Checkpoints

A stage-gate process template defines what evidence is required at each decision checkpoint, who makes the decision, and what threshold triggers go, hold, or kill... Read more

Bastin Gerald
Bastin Gerald
May 4, 2026  ·  9 min read
Mission Profit Insight
24 min read · April 27, 2026

Citizen Profit: Measuring and Improving the Government-Citizen Experience

ABSTRACT The government-citizen relationship is conducted through service interactions — applications, renewals, inquiries, complaints, benefit deliveries, and the countless moments…

Bastin Gerald Bastin Gerald
Thought Leadership
6 min read · April 27, 2026

The Rise of Continuous Value Tracking in Enterprise Portfolio Management

The Rise of Continuous Value Tracking in Enterprise Portfolio Management How the discipline of measuring investment outcomes in real time…

Bastin Gerald Bastin Gerald
Mission Profit Insight
22 min read · April 27, 2026

Digital Transformation Profit: Measuring the ROI of Government Technology Investments

ABSTRACT The U.S. federal government spends approximately $100 billion on IT annually — and fails to deliver the intended value…

Bastin Gerald Bastin Gerald
Mission Profit Insight
20 min read · April 27, 2026

Health Profit: How Government Agencies Can Measure and Improve Population Health Outcomes

ABSTRACT Population health is the most complex, most consequential, and most underperformed domain of government mission. The United States spends…

Bastin Gerald Bastin Gerald
Mission Profit Insight
21 min read · April 27, 2026

Environmental Profit: How Government Agencies Can Measure Sustainability and Climate Resilience

ABSTRACT Government is simultaneously the nation’s largest emitter of greenhouse gases, its largest landowner, its primary environmental regulator, and the…

Bastin Gerald Bastin Gerald
Thought Leadership
7 min read · April 27, 2026

Beyond ROI: Measuring Risk Reduction, NPS, and Compliance as Investment Outcomes

Beyond ROI: Measuring Risk Reduction, NPS, and Compliance as Investment Outcomes Why the most strategically important investment outcomes are the…

Bastin Gerald Bastin Gerald
Mission Profit Insight
23 min read · April 27, 2026

Workforce Profit: Measuring and Improving Employee Experience, Capability, and Retention in Government

ABSTRACT Government cannot deliver its mission without the workforce to execute it. Yet the federal government’s most recent Federal Employee…

Bastin Gerald Bastin Gerald
Government Agency
23 min read · April 27, 2026

Financial Stewardship Profit: Beyond Budget Compliance to Strategic Resource Management

ABSTRACT Financial stewardship is the oldest and most fundamental accountability obligation in government: the responsible management of public resources entrusted…

Bastin Gerald Bastin Gerald
Thought Leadership
7 min read · April 27, 2026

Why Spreadsheets Are Killing Your Benefits Tracking Programme

Why Spreadsheets Are Killing Your Benefits Tracking Programme The seven structural failures of spreadsheet-based benefit measurement and the governance consequences…

Bastin Gerald Bastin Gerald
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