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Continuous performance tools are software platforms that replace annual reviews with ongoing goal tracking, real-time feedback, and structured check-ins. They connect individual work to company... Read more
ABSTRACT Democratic governments are structurally biased against the future. Electoral cycles, annual budget processes, leadership tenure patterns, and performance measurement…
Bastin Gerald
ABSTRACT Most government agencies that are adopting OKRs already have a Balanced Scorecard — or something functionally equivalent to one.…
Bastin Gerald
How VROs Should Challenge At-Risk Benefits Before It’s Too Late The playbook for value realisation officers who want to catch…
Bastin Gerald
ABSTRACT The government-citizen relationship is conducted through service interactions — applications, renewals, inquiries, complaints, benefit deliveries, and the countless moments…
Bastin Gerald
The Rise of Continuous Value Tracking in Enterprise Portfolio Management How the discipline of measuring investment outcomes in real time…
Bastin Gerald
ABSTRACT The U.S. federal government spends approximately $100 billion on IT annually — and fails to deliver the intended value…
Bastin Gerald
ABSTRACT Population health is the most complex, most consequential, and most underperformed domain of government mission. The United States spends…
Bastin Gerald
ABSTRACT Government is simultaneously the nation’s largest emitter of greenhouse gases, its largest landowner, its primary environmental regulator, and the…
Bastin Gerald
Beyond ROI: Measuring Risk Reduction, NPS, and Compliance as Investment Outcomes Why the most strategically important investment outcomes are the…
Bastin Gerald