Mission Profit Insight Archives

Category: Mission Profit Insight, Government Agency

OKRs in Government: A Practical Implementation Guide for Federal and SLED Agencies

5.1 The Critical Role of the OKR Champion Every successful government OKR implementation we have studied has had a dedicated...

Category: Mission Profit Insight, Government Agency

How to Measure Social Profit: A Framework for Public Sector Impact Assessment

ABSTRACT Social profit — the net positive value created for society through government programs beyond direct financial returns — is...

Category: Mission Profit Insight, Government Agency

FedRAMP and OKR Software: What Government IT Leaders Need to Know Before Procurement

ABSTRACT For government IT leaders evaluating OKR and strategy execution software, security authorization is not an afterthought — it is...

Category: Mission Profit Insight, Government Agency

Community Profit: How Local Governments Can Measure the Strength of Social Fabric

ABSTRACT Communities are not simply collections of individuals — they are networks of relationships, norms of reciprocity, and shared identities...

Category: Mission Profit Insight, Government Agency

Ending the Subjectivity Problem: Objective Performance Assessment for Federal Workers

ABSTRACT The federal performance appraisal system is widely regarded as one of the most dysfunctional elements of civil service management....

Category: Government Agency, Mission Profit Insight

Generational Profit: The Case for Long-Horizon Performance Metrics in Government

ABSTRACT Democratic governments are structurally biased against the future. Electoral cycles, annual budget processes, leadership tenure patterns, and performance measurement...

Category: Mission Profit Insight, Government Agency

The Balanced Scorecard and OKRs: How to Run Both Frameworks Simultaneously Without Losing Your Mind

ABSTRACT Most government agencies that are adopting OKRs already have a Balanced Scorecard — or something functionally equivalent to one....

Category: Mission Profit Insight, Government Agency

Citizen Profit: Measuring and Improving the Government-Citizen Experience

ABSTRACT The government-citizen relationship is conducted through service interactions — applications, renewals, inquiries, complaints, benefit deliveries, and the countless moments...

Category: Mission Profit Insight, Government Agency

Digital Transformation Profit: Measuring the ROI of Government Technology Investments

ABSTRACT The U.S. federal government spends approximately $100 billion on IT annually — and fails to deliver the intended value...

Category: Mission Profit Insight, Government Agency

Health Profit: How Government Agencies Can Measure and Improve Population Health Outcomes

ABSTRACT Population health is the most complex, most consequential, and most underperformed domain of government mission. The United States spends...

Category: Mission Profit Insight, Government Agency

Environmental Profit: How Government Agencies Can Measure Sustainability and Climate Resilience

ABSTRACT Government is simultaneously the nation's largest emitter of greenhouse gases, its largest landowner, its primary environmental regulator, and the...

Category: Government Agency, Mission Profit Insight

Workforce Profit: Measuring and Improving Employee Experience, Capability, and Retention in Government

ABSTRACT Government cannot deliver its mission without the workforce to execute it. Yet the federal government's most recent Federal Employee...

Category: Government Agency, Mission Profit Insight

Financial Stewardship Profit: Beyond Budget Compliance to Strategic Resource Management

ABSTRACT Financial stewardship is the oldest and most fundamental accountability obligation in government: the responsible management of public resources entrusted...

Category: Government Agency, Mission Profit Insight

Safety and Justice Profit: Measuring What Actually Makes Communities Safe

ABSTRACT Public safety is among the most fundamental obligations of government and among the most persistently mismanaged. The conventional measurement...

Category: Government Agency, Mission Profit Insight

Infrastructure Profit: Measuring the Return on Government Capital Investment

ABSTRACT Infrastructure is the physical foundation on which every other government mission is built. The water pipes that deliver safe...

Category: Government Agency, Mission Profit Insight

Innovation Profit: How Government Agencies Can Systematically Create and Measure Public Value from New Approaches

ABSTRACT Government innovation is simultaneously among the most important and most mismanaged activities in public administration. The promise is enormous:...

Category: Government Agency, Mission Profit Insight

Trust Profit: Measuring and Building the Public Confidence That Makes Government Effective

ABSTRACT Public trust is the most fundamental input to government effectiveness. Without trust, voluntary compliance declines and enforcement costs rise....

Category: Government Agency, Mission Profit Insight

The Integrated Mission Profit Framework: Connecting Every Dimension of Government Performance to Democratic Accountability

ABSTRACT — SERIES SYNTHESIS This series began with a provocation: that government knows how to measure compliance but not performance;...

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