Start free trial

Financial Services / FinTech · Operations · Risk & Compliance

KYC Process OKR Tracker Template

Rated 4.7 out of 5 on G2, Capterra and Gartner

Rated 4.7/5 by 500+ Leaders

Use ready-made KYC OKRs to keep KYC teams onboarding fast all quarter.

app.profit.co / okr-tracker / kyc-process
profit.co›OKRs›Risk & Compliance
OKR Tracker

KYC Process OKR Tracker

Operations · Risk & Compliance

0.47

Overall Score

O1

Onboard customers quickly with complete KYC

47%
KR1.1On Track

Reduce days to complete KYC for business customers from 15 days to 5 days

Owner

Owner

Target

Reduce days to complete KYC for business customers from 15 days to 5 days

Progress

47%
KR1.2On Track

Increase KYC files passing quality review from 80% to 90%

Owner

Owner

Target

Increase KYC files passing quality review from 80% to 90%

Progress

47%
KR1.3On Track

Increase business accounts with beneficial owners verified at opening from 85% to 95%

Owner

Owner

Target

Increase business accounts with beneficial owners verified at opening from 85% t

Progress

47%
O2

Keep customer due diligence current

47%
KR2.1On Track

Reduce overdue periodic KYC reviews from 400 to 200

Owner

Owner

Target

Reduce overdue periodic KYC reviews from 400 to 200

Progress

47%
KR2.2On Track

Increase high-risk customers with current enhanced due diligence from 80% to 90%

Owner

Owner

Target

Increase high-risk customers with current enhanced due diligence from 80% to 90%

Progress

47%
KR2.3On Track

Increase customer responses to KYC refresh requests from 50% to 60%

Owner

Owner

Target

Increase customer responses to KYC refresh requests from 50% to 60%

Progress

47%
O3

Rate and monitor customer risk accurately

47%
KR3.1On Track

Increase risk ratings updated after trigger events from 60% to 70%

Owner

Owner

Target

Increase risk ratings updated after trigger events from 60% to 70%

Progress

47%
KR3.2On Track

Increase politically exposed customers with senior approval on file from 85% to 95%

Owner

Owner

Target

Increase politically exposed customers with senior approval on file from 85% to

Progress

47%
KR3.3On Track

Increase customers risk-rated by the automated model from 50% to 60%

Owner

Owner

Target

Increase customers risk-rated by the automated model from 50% to 60%

Progress

47%
  • O1: Onboard customers quickly with complete KYC KR1.1: Reduce days to complete KYC for business customers from 15 days to 5 days KR1.2: Increase KYC files passing quality review from 80% to 90% KR1.3: Increase business accounts with beneficial owners verified at opening from 85% to 95%
  • O2: Keep customer due diligence current KR2.1: Reduce overdue periodic KYC reviews from 400 to 200 KR2.2: Increase high-risk customers with current enhanced due diligence from 80% to 90% KR2.3: Increase customer responses to KYC refresh requests from 50% to 60%
  • O3: Rate and monitor customer risk accurately KR3.1: Increase risk ratings updated after trigger events from 60% to 70% KR3.2: Increase politically exposed customers with senior approval on file from 85% to 95% KR3.3: Increase customers risk-rated by the automated model from 50% to 60%

What is the KYC process?

Verifying customers and understanding the risk they bring.

Know your customer, or KYC, is how a financial firm verifies who its customers are and understands their risk. Federal due diligence rules require identifying beneficial owners of business customers and keeping customer information current.

KYC OKRs turn those duties into quarterly goals. Overdue periodic reviews and beneficial owners verified at opening, for example, each get a measurable target and a named owner.

Why track the KYC process with OKRs?

Onboard faster, keep due diligence current, and rate customer risk accurately.

Onboard with complete files

Faster business KYC, cleaner quality reviews and verified owners get good customers live quickly.

Keep due diligence current

Fewer overdue reviews, current enhanced checks and responsive customers keep files up to date.

Rate risk accurately

Trigger-based re-ratings, approvals for public officials and automated scoring keep customer risk ratings accurate.

What you'll get in this template

The real difference your team will see.

  • Business customers onboarded in days, not weeks, without repeated requests for documents.
  • Customer files that hold up when examiners sample them, with no stale reviews.
  • One shared view of onboarding, review backlogs and high-risk customers for compliance leaders.

How to use this template?

Four simple steps to a live quarterly plan.

  1. 1

    See the example

    Check Sheet 1 to see how it works.

  2. 2

    Add your goals

    Fill in Sheet 2 with your objectives and key results.

  3. 3

    Update weekly

    Enter your latest numbers each week.

  4. 4

    Track your score

    Progress and status update on their own.

Related templates

More OKR templates for fintech teams.

Operations · Risk & Compliance

AML Compliance OKR Tracker

View template →
Operations · Risk & Compliance

Fraud Detection OKR Tracker

View template →
Operations · Risk & Compliance

Regulatory Audit OKR Tracker

View template →

Ready to track OKRs?

Start tracking your KYC process OKRs today

Join 1,500+ organizations using profit.co to keep KYC files current every quarter.

Start free trial