“I’m spending so much time and money on marketing, but I’m not getting sales. What am I doing wrong?” This is a common question most marketers and frustrated business owners ask themselves, especially if they have invested heavily in marketing programs and campaigns that were not successful in delivering returns on investments. Any form of… Read more
Insurance is an effective way of protecting valuables against unforeseen circumstances. Anything that you value needs an insurance cover so that you may not have to bear the burden of unexpected losses entirely upon your shoulders.The most important part of the insurer’s job lies in the assessment of risk and equating a definite monetary value… Read more
Organizations face the challenge of how to accurately assess and rank performance and implement an effective system for employee performance appraisals.The Bell Curve was applied in performance appraisals as a way of distinguishing elite performers from average performers, and further segregating below-par employees from the overall average. What is the bell curve? The Bell Curve… Read more
The performance appraisal process is an integral part of every organization. Performance reviews are designed to increase the productivity of a company’s employees through an engaged, constructive conversation. There is something that is much more scarce, something rarer than ability. It is the ability to recognise ability.Robert Half, Founder and President of Robert Half International… Read more
Organizations of all kinds need effective management frameworks to follow in order to best reach their individual goals. Management by Objectives is one such framework that aims to create a cohesive communication between all associates within a company, from the management to the employees. Most impossible goals can be met simply by breaking them down… Read more
Performance Management systems are adapting quickly to the changing business models and the requirements of evolving employee expectations. Every organization has a performance management system in place. However, managers and staff don’t always find it very helpful. It evokes mixed feelings amongst employees. Many times the results are called into question due to insufficient time,… Read more
Every organization wants to retain its best performing employees year after year. Employee performance reviews play a crucial role in retaining employees. In order to convince the employees to stay with the organization, reviews have to deliver what they expect. But as the organizations evolve and the generations change, the aspirations and expectations of the… Read more
Setting professional development goals is an important part of growing as an individual or professional, regardless of what your career or job is. Whether you have leadership or performance goals or wish to improve your confidence when giving presentations, this guide is for you! This guide will discuss some of the top career development goals,… Read more
Crowdsourcing performance reviews can truly democratize the process and allow a wider pool of employees in the workforce participate. This process delegates the responsibility of performance review from a single manager and lets peers of the reviewed employee offer wisdom and insight on the employee’s performance. Employee Performance Review is an important part of the… Read more
How will you present yourself in an employee performance review during such a crisis? The last time you participated in an annual review, it was all about how much you had accomplished and what is expected out of you in the next review period. But in 2020, everything changed completely. In a world that is… Read more
Customer experience is the predominant service that any industry focuses on. It is important to manage customer satisfaction during all stages of the sales process– from pre-purchase, to consumption, to post purchase.Why is customer experience so important for businesses? Customer experience, also called CX, is very important to your business as it projects the holistic… Read more
It’s every manager’s responsibility to help their employees to shine and thrive professionally, which is why your organization must understand the importance of Performance Development Plans (PDP). A great performance plan is the perfect coaching tool for managers to help employees feel more engaged with their work and therefore performing at a higher level. With… Read more