A Global Industrial Technology Group

Industry

Technology & Software

Org Size

Enterprise (15,000+)

Module

OKR

Every January, leadership set the plan.By October,nobody could find it.

15,000 people. Long-cycle programmes. A strategy that mattered because a wrong bet shows up years later, not next quarter. And a cascade problem nobody had yet found a way to fix.

Story in 3 sentences

A global industrial technology group was watching their annual strategy dissolve as it passed through six layers of management, with teams executing well but pulling in different directions.

They deployed Profit.co’s OKRs module and for the first time any engineer could trace their work to the company’s top priorities in under a minute. Strategic pivots that took six weeks now land in days, and quarterly reviews that took three weeks now take a morning.

This story will resonate if…

  • Your January strategy feels like a different document by Q3
  • You’ve sat in a post-mortem and thought: “We should have caught this in planning”
  • Pulling together a leadership update takes days of chasing people, not minutes of checking a screen
  • Your teams hit their own targets and the company keeps missing what actually mattered

The challenge

Their strategy wasn’t wrong. It just kept getting lost on the way down.

Here’s the situation. This group designs and builds the heavy equipment and systems that sit behind long-lifecycle industrial programmes. The work is technically complex, the programmes run for years, and the stakes of a wrong call don’t show up next quarter. They show up half a decade later.

Now try keeping 15,000 people pointed in the same direction across all of that.

For years they did what most companies do. Strategy set in January. Group heads translated it. Business unit leaders filtered it further. By the time those priorities reached the engineers doing the actual work, they’d passed through five or six layers of interpretation. Not wrong, exactly. Just blurry. A version of the strategy, not the strategy itself.

Nobody was trying to lose the thread. It just kept slipping.

  • Two business units would spend an entire quarter executing well, then sit in a portfolio review and realise their roadmaps had been quietly pulling against each other. Both teams were right. Neither had been looking at the same picture.
  • Two engineering teams independently developed the same modular component. Both finished. Both were proud of it. Nobody had known to check.
  • A mid-year strategic pivot took six weeks to reach the teams who needed to act on it. Six weeks of people executing against a direction that had already changed.
  • Before every quarterly review, someone spent the better part of three weeks chasing status updates, assembling a picture that was already weeks old by the time it hit the room.

They tried the usual fixes. Town halls. Shared documents everyone was supposed to read. A succession of tools, each solving one piece of the problem. Some of it helped. None of it held. The problem wasn’t process. It was visibility. There was no single place where the whole picture lived.

“Setting the goals was never our problem. We’ve always been good at ambition. What worried us, what actually kept people up at night, was not knowing whether the goals we’d set in January were still the ones being worked toward in October.”

Head of Strategy

Global Industrial Technology Group

The solution

They looked at four platforms. Three cracked under the depth of the org. One didn’t.

When the strategy team started evaluating goal-management tools, one question cut through everything else: can this handle an org that’s actually this deep? Most platforms looked clean at the top. Goals cascaded neatly from company level to division. Push further down and things fell apart. Goals were technically linked but the thread was too thin to follow. Nobody really believed in it.

Profit.co held the cascade at every level. That was the decision. The rollout wasn’t mapped out on a whiteboard. It grew to fit the shape of the organisation.

How the OKR programme actually runs

Once a year, the things that matter most

Senior leadership agrees on five to seven group-wide objectives. Not ten. Not twelve. Five to seven. These are the things that, if achieved, make the year worth calling a success. Everything else connects back to them. When something doesn’t connect, that’s a signal worth paying attention to.

Every quarter, business units set their own goals in context

Each BU sets its quarterly OKRs and can see, right there in the platform, how their goals sit relative to group priorities and what neighbouring BUs are working on. No more discovering in a post-mortem that two teams had been pulling against each other for three months.

Every quarter, teams and individuals set goals that actually mean something

Every engineer, project lead, and service manager sets goals that trace directly up the chain. Any employee can open Profit.co, find their objective, and follow it upward through team, function, BU, all the way to the group’s top priorities. That connection, visible and real, changes how people think about their work.

Weekly, async check-ins without anyone chasing anyone

Automated nudges, async updates, no synchronous status meetings required. The picture is always current. Chiefs of staff stopped spending half their week asking “where does this stand?” The answer is in the platform.

Platform integration

OKRs don’t live in isolation. Here’s how they connect the whole platform.

The OKR module is the strategic backbone of Profit.co. But its real power isn’t just goal-setting. It’s what happens when OKRs are connected to the projects executing against them and the people being evaluated on delivering them. Here’s how this organisation uses all three together.

🎯 OKRs, Projects and Performance: how the connection works

OKRs power Projects

Every project must link to at least one OKR before it gets resourced. If a project can’t answer “which group priority does this serve?” that conversation happens in planning, not in a post-mortem six months later. OKRs become the filter that keeps the portfolio honest.

Projects feed OKRs

As projects hit milestones, their progress automatically updates the key results they’re tied to. Leadership doesn’t have to chase project status to understand OKR health. An OKR marked “at risk” now comes with a visible reason: which project is behind, and by how much.

Both inform Performance

When review time comes, a manager opens the performance form and sees the employee’s OKR completion and project contributions on the same screen, live and connected. The review isn’t a memory exercise anymore. It’s a conversation grounded in what the person actually worked on.

Group OKRs set Projects linked to OKRs Project milestones update key results OKR and project data feeds performance reviews Review insights inform next OKR cycle

The results

Six months in, something had changed. Not just in the numbers, but in the room.

“Strategy reviews used to feel like archaeology. You’d come in with a picture stitched together from emails and spreadsheets, and everyone knew it was already three weeks out of date. Now I walk in with a live screen. It’s a completely different conversation.”

VP of Strategy and Transformation

Global Industrial Technology Group

Six months in, meetings felt different. Business unit leads came into planning with a clearer sense of what was expected upstream. Blockers got raised earlier, not because anyone told them to, but because the platform made silence feel riskier than speaking up. The first quarter was rough in places. Adoption sat in the high 30s for six weeks. Two BU leads nearly pulled out. By quarter two, those same leads were the loudest internal advocates.

Before Profit.co

Quarterly reviews needed three weeks to assemble. Strategic pivots took six weeks to reach front-line teams. Cross-BU conflicts surfaced in post-mortems. Nobody had the full picture at the same time.

After Profit.co

Reviews run from a live dashboard any morning. Pivots reach teams in days. Conflicts surface in planning while there’s still time to fix them. Everyone’s looking at the same picture.

Alignment

“How does my work connect to what the company is doing?” — answered in 30 seconds

Any engineer, any service lead. Open Profit.co, find your objective, follow it upward. Under a minute. Not a manager’s word — a live screen.

Speed

A strategic change that used to take six weeks to land now takes days

Six weeks to days. No manual translation chain. When group priorities shift, the cascade carries it — and everyone sees the same version at the same time.

Reporting

The quarterly strategy review stopped being a three-week archaeology project

Three weeks of email chasing, down to a morning. Leadership walks in with a live picture, not a reconstructed one. The data is current because it was never stale.

Conflict prevention

Problems that used to show up in post-mortems now show up in planning

When dependencies are visible before work begins, teams catch misalignments while they can still do something about them.

Culture

The org stopped measuring what people did and started measuring what they achieved

When 15,000 people share a language for what success looks like, the question shifts from “what did we ship?” to “did it matter?”

Integration win

OKR health is now real — because project progress updates it automatically

Key results no longer depend on someone remembering to update them. Project milestones flow into OKR progress on their own.

Recognise any of this?

You don’t need 100,000 people for your strategy to go missing. If your goals live in spreadsheets and your teams are guessing at priorities, it might be time to talk.

Athena

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