MS Dynamics

MS Dynamics 365 helps businesses manage customer relationships and streamline operations.It integrates various business functions into a single platform, allowing organizations to streamline operations, enhance customer engagement, and make data-driven decisions.

What can you do with Profit.co and MS Dynamics integrations?

  • You can update the number of leads, Opportunities, cases, and activities from MS Dynamics to Profit.co key result and track the progress.

Configure MS Dynamics for Profit.co

Note: Only Super Users can configure the Profit.co <> MS Dynamics Integrations.

  1. Step 1

    Navigate to Settings from the left navigation panel. Click on Integrations, select the Business Level tab, and click the MS Dynamics Manage Button.

    Step 1 screenshot
  2. Step 2

    Now click on the Connect to MS Dynamics button.

    Step 2 screenshot 1

    Enter the Connection name and add the Subdomain. Once done, click on the Connect to MS Dynamics Option.

    Step 2 screenshot 2

    You will be redirected to your MS Dynamics account. Enter your User name and password.

    Step 2 screenshot 3

    To access data in your MS Dynamics, click Accept.

    Step 2 screenshot 4

    The connection will be established between your MS Dynamics and Profit.co accounts.

    Step 2 screenshot 5
  3. Step 3

    If you face any issues with the connection, grant the necessary permissions in your Azure account. To do this, follow the steps below:

    Log in to your MS Azure account and click on Enterprise Applications under Azure Services.

    Step 3 screenshot 1

    On the Enterprise Application select Profit.co for Ms Dynamics, click on Permissions under the Security section and grant Admin Consent.

    Step 3 screenshot 2
    Step 3 screenshot 3
  4. Step 4

    Now, create a key result using the Form in Profit.co where you want to integrate the MS Dynamics in a key result.

    Note: MS Dynamics supports Increase KPI, Decrease KPI, or Control KPI types.

    Enter the Key Result name and choose the required Key Result type and KPI.

    Select Automate Check-ins and choose MS Dynamics from the Connection dropdown.

    Step 4 screenshot 1

    On the Connect to MS Dynamics tab, choose the required Connection, KPI Type, Contact, and all the required fields, and you will find the Current Value.

    Then, click Add.

    Note: You can also set the current value as the start value by clicking the Set as start value checkbox.

    Step 4 screenshot 2

    Once the Key Result is successfully created, click on the Check-in button and complete the Check-in to update the status value in the key result.

    Step 4 screenshot 3
    Step 4 screenshot 4

    If you check-in you’ll be redirected to the review page. Finally, you can Update it to make progress to your key result.

    Step 4 screenshot 5
    Step 4 screenshot 6

    Note: The automatic check-in will happen every day at 09:00 AM based on the user’s region.