End User Guide

Planning

Planning is the first thing that you have to do before creating and executing successful OKRs. Whether you’re creating new OKRs or refining old ones, your objectives and key results are conceptualized during this stage.

Execution

Once you complete planning, you have to move towards the execution phase. Once OKRs have been set and determined, you can begin to check in your key results. Profit.co has a check-in feature that provides you with a reminder (which can be set according to your schedule) to review your OKR progress.

Engagement

Profit.co supports employee engagement by awarding them for their performance and the success of their OKR progress.You can give awards to managers, peers, and subordinates. These awards, which can be set by superusers, is a points-based awading system.

Learning

The last component of the PEEL cycle is learning.

In Profit.co you can use hashtags to note and communicate issues or successes that you’ve had during your OKR experience. Keeping a record of problems can really be beneficial in figuring out a solution and helping in learning your OKR management better. It’s important to remember that this PEEL approach of Profit.co isn’t a finite process; instead, it’s a cycle that requires engagement and practice in order to truly learn from experience.

Plan – OKR Planning

Companies like Google, LinkedIn, and Netflix have become massively successful in using OKRs as a goal-setting system. They continue to push themselves and rise to every occasion by thriving hard towards attaining success. Even they had to start from somewhere, and it can seem like a daunting task when they planned for OKRs from scratch.

In this section, we will discuss creating objectives, creating key results, aligning OKRs, creating dependencies, and using OKR tags.

Objectives

Create an Objective

In Profit, there are three ways to create an objective:

1.Step-by-Step Guide

As an individual contributor who is new to the product, the Step-by-Step option takes the most amount of time, but it also provides you with a comprehensive guide for creating your objectives.

2.Quick Create

Quick Create allows you to add objectives to the program by typing their name and creating them from a textbox. These objectives can be edited later using the pencil icon to the right of the objective.

3.Using Form

The Form option provides you with another quick way to create an objective in a single window.

If you don’t see all of these options available in your account, you may need to reach out to a superuser to enable the options that are currently unavailable.

Change Objective Owner

Profit.co allows you to set the owner for Objectives that are created under My Departments OKRs. You can assign, as well as change the owner for any OKRs that are created in My Department OKRs

OKR visibility

While creating an objective, you need to set visibility. Visibility option helps you restrict the view of your OKRs.

For more information about visibility, see the following video:

Key Results

Creating Key Results

Key results are the actionable steps needed to achieve the goal that you’d like to reach to complete your objective. Key results are basically measured or tracked in order to determine the progress made towards your objective.

In Profit, you’ll find four ways to create key results:

1.Step-by-Step Guide

For end users new to the product, the step by step guide is the most comprehensive tool to use to create key results, although it is the longest option.:

2.Quick Create

Quick Create allows you to create key results by selecting “Add a new key result” beneath your objective and typing in your KR name. This option is the quickest way to create a key result once you’ve become familiar with the program. Your key result can be edited at any time using the pencil icon.

3.Using Form

The Form option provides you with another quick way to create your key result in a single window.

4.KR Backlog

The KR Backlog is a drafting space for key results where you can start them and add them to your objectives later.

Pending Check-ins

You can now view the pending check-ins of employees in My Org’s in Profit.co and it helps you to keep track of their progress towards their key results.

Note: Only the manager can view the pending check-in list of the subordinates.

Creating Sub Key results

You can now branch out your parent key results and create sub key results for your objective in Profit.co.

Note: Before creating sub key results, navigate to Settings → OKRs→ Alignments & Dependencies from the left navigation panel.

Distribute weight for key results

Profit.co enables you to assign your key result to multiple users and update your key result progress automatically. For percentage tracked KR you can distribute percentage contributions to your team members.For increase and decrease KPI key results, you can distribute the KPI value to your team members.

Distribute weight for sub key results

You can now create subkey results by simply distributing the key result weightage to multiple assignees at a time using the Distribute button in Profit.co. By doing this you can create subkey results, assign multiple assignees and distribute weightage to each key result.

Key Result Reports:

You can generate report of the key results without tasks.

To learn more about this process, click here.

Cascaded OKRs:

Profit.co provides an alert message before changing the assigned Key Result as an Objective.

To learn more about this process, click here

KPIs

There are seven key result types, in which you can show progress by using the following KPI in the kesy results.

Percentage Tracked

Percentage Tracked key results allow you to track and measure key results using percentage. For example, “Publish 10 Blog Posts” can be represented by the percentage of blog posts you’ve published. If you’ve published five posts, your key result would be 50% complete, or if you’ve published nine, it would be 90% complete.

Milestone Tracked

The Milestone Tracked option is ideal for tracking key results that need to be completed through multiple steps. While many key results are quantitative, there are times in which your progress can’t be measured numerically. During such instances, Milestone Tracked key results can be used and you can achieve your key result by completing sequenced steps or milestones.

Task Tracked

You can create Key Results using Task Tracking non measurables in Profit.co. This KR type directly associates your task with the created key result, so that you can track the progress of your selected tasks from the workspace via key results.

Also you can display the completed task count in Task Tracked Key Result.

Baseline KPI

The third type of key result is Baseline KPI. This can be used when you don’t have a clear idea about the value of a KPI and you want to establish one. For example, this could involve either establishing a customer satisfaction score or an employee score–it’s about creating something you don’t have at the moment and need to establish a baseline for moving forward.

Increase KPI

Next is the Increase KPI. This can be used when you are trying to increase the value of a KPI. For example, you may use this option for increasing the revenue or increasing the number of retail outlets that your organization focuses on. Depending on what you’re looking to increase, you can make your KPI increase the value of a specific number, percentage, amount of money, or time etc.

Decrease KPI

In some instances, it may be the best to lower the value of a KPI. For example, an organization may aim to reduce the employee attrition rate or reduce the number of issues in a test or product. With Decrease KPI you can decrease the numeric value, percentage, currency, or time of the key result.

Control KPI

Finally, the Control KPI, allows you to keep the value of a KPI within a specific range, mostly above a certain amount, or below a certain amount. For example, if you want to control employee training hours in between 20-40 hours a year, then it is Control KPI because you’re looking to maintain a range in between certain values. Other times, it may be beneficial to have a lower limit, like if you want at least 10,000 views on your webpage per week. The lower limit would be 10,000–then it is an “at least” Control KPI. Or maybe you’re looking to enforce an upper limit. An example of an “at most” Control KPI could be a key result to “ensure that all KPIs respond within 400 milliseconds.” In this instance you do not want your KPI to exceed 400 milliseconds. Control KPI can also be tracked by a variety of measurements such as numeric value, percentage, currency, or time.

From backlog

If you’re looking for a drafting space for these key results, you can use the KR Backlog. You can also create a key result backlog to store your created key results. In Profit.co you can move your key result to the backlog and vice versa. If you want to remove the backlog from the list you can remove it easily.

Swiftly move Key results to any objective

You can now swiftly move key results to any destined objective using the drag and drop technique like how you rearrange key results in Profit.co. It helps you to save time and also you can move any key results to any objective and start showing progress right away.

You can also move the key result within the same Objective.

Rearrange the order of KRs, Objectives, and Tasks in their actual list page:

You can always rearrange your Key results, Objectives, and Tasks through drag & drop in Profit.co. This helps you to keep the prioritized KRs, Objectives, and Tasks at the top and helps you to organize OKRs and Tasks at your convenience.

Assignments

Enable Multi Assignee in KR Assignment

You can assign a single key result to multiple assignees in Profit. co. This helps the assignees work collaboratively over a single target with each being assigned a certain percentage to contribute to the key result.

Filter the assignees in the OKR list page

Profit.co allows you now to filter the Objectives and Key Results assigned to you in one click. Just by clicking on the right side of the filter, you can filter the assignees and view the OKRs associated with them.

Change the assignee for a Key Result

In Profit.co you can now change the Assignee of a key result in two ways: one is that you can change it in the OKR list page itself and the other one is changing it by navigating through the overview page of the key result

Clone/Copy OKRs:

We can clone/copy the OKRs if you want to make a duplicate of the existing OKRs.

To know more about this process, click here.

Also you can clone/copy OKRs along with tasks.

All Team OKRs:

All the profit users can have access to view all of the team OKRs.

To learn more about this process, click here.

Add Weightage for Objectives:

We can define weightage for the Objectives. Click on the Weight icon to add the values.

To know more about this, click here

We can also track the changes in the objective weights defined at the OKR level by clicking on the “View Log” in the OKR weight-defining pop-up in Profit. co.

To learn more about this, click here.

Add Note on the Objectives:

Mouse hover over the objective name and click the Notes symbol.

To know more about this, click here.

Copy OKR Link and Share to Others:

We can copy the OKR link and share it with other employees to collaborate and get their comments.

To know more about this process, click here.

Alignments

When you plan your objectives, it is imperative that you know what your management wants to achieve and align your OKRs with goals. You can certainly have your individual OKRs, but some level of alignment or connection is indicative of an execution-driven organization. The level of alignment is different for each company and Profit.co allows you to create the ones that are right for your organization.

Aligning with other OKRs

When creating a new OKR, you have the option to align your OKR with someone else’s. By aligning your OKR with your manager, with the company, a department, or a peer, you can establish a connection between your individual goal and that of another.

Aligning with my manager’s OKRs

You can align your OKRs with the higher level OKRs and create an alignment in hierarchical structure.
Aligning with another’s OKRs without syncing your results establishes a connection between your OKR and your manager’s, peer’s, or organization’s–it shows that by completing your OKRs, you are contributing to their larger OKR. Ultimately, however, your progress is individual and your completion progress is not directly synced with another OKR.

Or you can create alignments in which your objective is someone else’s key result. When your manager creates his or her OKR, they have the option to assign their key results to someone as an objective. If they choose to assign it to you, your objective is automatically linked to their OKR as a key result. You also have the option to add your objective as a key result to their OKR. This means that your actions and completion status directly affect the completion of your manager’s OKR, as the two are synced.

To create an alignment between your OKR and your manager’s, select “view” to the right of your OKR. Once you have done so, you’ll find the “Alignments” section on the right side of your page.

Once you select “Align”, you’ll be given the option to align with your management’s OKRs, your corporation’s, all departments’, all teams’, all employees’, or selected OKRs. When you select “My Management’s OKRs”, you’ll see a list of your managers with their OKRs beside them.

Select the OKR you’d like to align with and press “Update.”

Once you update these alignments, your manager will receive a notification in their action center that you have aligned with their OKR–they then have the option to accept or reject the alignment.

To sync results between your OKR and your manager’s you follow the same process, but you need to select the “Add as Key Result” toggle at the bottom of the window before completing the alignment. This will add your objective as a key result to their OKR, which will then associate your OKR progress with their’s.

Aligning with another employee’s OKRs

The process of aligning with another employee’s OKRs is just like aligning with a manager’s OKRs. To create an alignment between your OKR and someone else’s, click the “view” option to the right of your OKR.

Once you have done so, you’ll find the “Alignments” section on the right side of your page.

Once you select “Align”, you’ll be given the option to align with your management’s OKRs, your corporation’s, all departments’, all teams’, all employees’, or selected OKRs. When you select “All Employees”, you’ll see a list of all employees with their OKRs beside them.

Once you open the “All Employees’” page, you can find an employee alphabetically by first name or use the search feature. Their OKRs are listed to the right of their name.

To show a connection between OKR main ideas, choose the OKR you’d like to align with and select “Update” at the bottom of the window.

To sync your progress select the “Add as Key Result” toggle at the bottom of the window and then click “Update.”

Aligning with my department’s OKRs

Aligning with your department’s OKRs follows the same format as aligning with a manager’s or another employee’s OKRs. To create an alignment between your OKR and your department’s, select “view” to the right of your OKR.

Once you have done so, click the “Alignments” option on the right side of your page.

Once you select “Align”, you’ll be given the option to align with your management’s OKRs, your corporation’s, all departments’, all teams’, all employees, or selected OKRs. When you select “All Department’s OKRs”, you’ll see a list of all of the departments in the organization with their OKRs beside them.

Departments are listed alphabetically. When you select your department, you’ll see all of the OKRs for your department listed.

To show a connection between OKR main ideas, choose the OKR you’d like to align with and select “Update” at the bottom of the window.

To sync your progress select the “Add as Key Result” toggle at the bottom of the window for your objective to become a key result of your department’s objective.

Aligning with another department’s OKRs

To align with another department’s OKRs you follow the same process as aligning with your own department’s OKRs. To create an alignment between your OKR and another department’s, select “view” to the right of your OKR. Once you have done so, you’ll find the “Alignments” section on the right side of your page.

Once you select “Align”, you’ll be given the option to align with your management’s OKRs, your corporation’s, all departments’, all teams’, all employees, or selected OKRs. When you select “All Departments’ OKRs”, you’ll see a list of all departments in the company with their OKRs beside them.

The list of departments is organized alphabetically. When you select the department you’d like to align with, you’ll see all OKRs for that department listed.

To show a connection between OKR main ideas, choose the OKR you’d like to align with and select “Update” at the bottom of the window.

To sync your progress with the department’s OKR, select the “Add as Key Result” toggle at the bottom of the window for your objective to become a key result of the department’s objective.

Aligning with Corporate OKRs

You can also align your OKRs with corporate OKRs. To create an alignment between your OKR and your corporation’s, select “view” to the right of your OKR. Once you have done so, you’ll find the “Alignments” section on the right side of your page.

Once you select “Align”, you’ll be given the option to align with your management’s OKRs, your corporation’s, all departments’, all teams’, all employees, or selected OKRs.

On this page, you’ll see a list of all of the corporate objectives for your company.

To show a connection between OKR main ideas, choose the OKR you’d like to align with and select “Update” at the bottom of the window.

To sync your progress, select the “Add as Key Result” toggle at the bottom of the window for your objective to become a key result of the company’s objective.

Aligning Sub key results

You can now perform bottom-up alignment on your sub key results in Profit.co. You can now align as a key result to an objective or you can align as a subkey result to a key result.

Bottom-Up Alignment from Corporate to Department level OKRs

Users can align the corporate OKRs to the department level.

To learn more about this process, click here.

Dependencies

Create dependencies with other Key Results

You can make your key results dependent on the completion of other key results. For example, you may want to increase your number of clients but depend on the marketing team’s social media outreach in order to do so. Dependencies are visible on your key results page when you select “View” next to your key results.

OKR Tags

OKR tags to best organize my objectives and key results

Your objectives in Profit can be organized using a system of tags or labels. Tags can either describe your OKRs using words like “Aspirational” or “Committed”, or you can categorize them based on department with words like “Sales” and “Finance.” Tags can be created in settings by a superuser. To tag an OKR, go to the “All My OKRs” page, and select the OKR you’d like to tag. On the view page for your OKR, select the tag icon beneath “All My OKRs.”

Add Tags while creating objectives

You can now create objectives using tags in Profit.co just like you do for your key results.This helps you to tag your objective right when you create it.

Note: You can choose more than one tag for your objective.

End of Quarter Presentation:

The End of Quarter presentation is a tool in Profit.co that helps users quickly and easily create a PowerPoint presentation with Overall OKR progress and KR progress for the current quarter, and plan for the next quarter for any department and available in all department tabs.

To know more about this click here.

OKR Progress Presentation :

You can now enable and download your OKR Progress presentation just like you do for your End of quarter presentation in Profit.co. This OKR Progress presentation feature is now accessible to All Departments, all employees, and in the My departments OKRs list page.

Radar Chart

Profit.co enables users to view the progress of OKRs displaying multivariate data on the progress in a form of a radar chart. To navigate to the radar chart view of the OKRs follow the below steps.

Assignments (Top down)

Assign KR as a KR or as an objective or to a copy of an objective

KRs can be assigned in 3 ways : KR as KR, KR as objective and assigning KR with a copy of the objective. You can assign key results to the team members as a key result to easily allot OKRs, instead of creating it every time. The alignment and dependencies option is available under the OKR option under the settings menu. To assign a KR as KR, click on the Edit option of the key result. In order to assign a KR either as an objective or as a copy of objective, enable the required toggle.

Meetings

You can now schedule OKR meetings to discuss the progress of the Team, Weekly and quarterly OKRs in Profit.co. You can schedule four types of meetings in Profit.co.

• 1:1 meetings
• Team meetings
• Weekly progress meetings
• Quarterly progress meetings

You can also reschedule a meeting that is missed, skipped or postponed for any reasons in Profit.co.

We can add notes in weekly and quarterly meetings.

You can now assign tasks boards directly from your meetings page while you schedule a meeting.

We can also schedule meetings with multiple teams and departments.

We can export talking points and tasks from the meetings.

Profit.co provides an option to change the created task to a different workspace/board under Meetings.

You can now schedule the Team, Weekly and quarterly meetings to discuss the Corporate OKRs.

Execute

Check-Ins

Key result check-ins are an opportunity for you to track your KR progress to indicate your confidence level in achieving your key results. How often you check-in on a key result is dependent on the frequency you set for your key results during the creation process. Learn how to check-in on your key result.

Many organizations select a frequency of once a week. Whether you’ve selected once a week or once a month, this will be the day where you check-in on your key results. In the check-in window, you can complete three components of a check-in process: value, status, and comments.

The status is a label that you can attribute to your KR based on your confidence level to complete it. The status labels are: Not Started, On Track, At Risk, In Trouble, Completed, or Archived.

Your check-in history is also visible in this window beneath the projection graph. You can filter check-ins based on “On Time”, “Missed”, or “Late” check-ins.

Note: Superusers can enable action center notifications to remind you of check-ins that are due today and check-ins that are overdue.

You can also edit each check-in value in the check-in history for key results under the History tab in your key result overview page.

Learn how to edit check-in values.

You can also check-in for future target date

Check-in above the Target Value:

Profit.co provides an option to do check-ins for the Key Result above the Target value.

To learn more about this process, click here.

Create new KPIs

Create a KR using form and select the KR type as Baseline, Increase, Decrease or Control KR type and click search and select KPI. Learn how to create new KPI in Profit.co.

Task Management

Profit.co offers a world-class task management system that enables users to get things done easily and quickly. Track project roadmap, communicate and delegate subtasks to teammates and set deadlines. Profit eliminates the need for searching your email, sticky notes and other apps for to-dos, and figuring out your priorities everyday. Learn how to enable/disable task options in Profit.co.

Create a task

Note: ‘My Space’ is a default workspace which will be present at the tasks main page, this is where you will be creating tasks.

Tasks can be created under ‘my space’ under the tasks menu. Learn more on how to create a new task.

Task Assigned to me

The task which has been assigned to you by the managers or peers will be present in the ‘My Task’. Once a task is assigned to you, you can accept/reject it. If you accept it, it will be saved in your My Tasks page .If the employee rejects the task it’ll be reverted back to the managers / assignee’s account in their “My Task” page.

Assign tasks to others

When you create a task, you can assign the tasks to others. You can select the employee to whom you want to assign tasks by clicking on the Assign icon. Learn how to assign tasks to others through this video tutorial. This option will be helpful when you have a high priority task that you want to assign to someone. Learn more on how to assign tasks to others If you assign a task to someone and they reject it, you can reassign that task to someone else.

The “My Tasks” screen combined with the option to assign and reassign tasks provides you the opportunity to monitor your own progress where you can ask for help when you are on the urge to complete a task.

Setting the priority while assigning a task

All tasks in Profit are labeled with a priority status. The default label is “high” priority, but you can also label the tasks as: Urgent, High, Medium, Medium-Low, or Low priority. You can set the priority while creating the task and also after creating. The three default priorities are high, medium and low. Learn more on assigning priority to your tasks

My Tasks for Others’ View

Profit.co enabled this option to see the tasks which you have assigned to others. Learn how to view the tasks that you have assigned to others. You can also view the tasks that have been assigned to your team members or view the status of your team’s tasks. After accepting the tasks, it will be present with the same status that you have assigned and it’ll change according to the user update.

My Org’s Tasks

This option is used to see the tasks which you have assigned to others like, those who come after you in the company hierarchy.

After creating My Org’s Task you can view the task based on its status.

Create a recurring task

You might have a task that needs to be completed on a recurring schedule. For example, you may want to create a task to edit and revise your completed blog posts each week. To do so, you would create the task that you want to repeat. Profit.co offers you the option to create recurring tasks. Learn more about how to create recurring tasks. You will also find the option for the task to be repeated daily, monthly, or yearly, as well.

Hide the completed Tasks

Profit.co provides an option to hide the completed tasks. You can hide the completed tasks and allow space for the new tasks that you are working on.

We can also hide the workspaces in Task Management to restrict the visibility of the particular workspace to other users.

Copy Workspace and Boards

You can now copy the created workspace and boards in Task Management.

To know more about this process, click here.

Also you can copy the Workspace and Boards along with tasks.

Segregated Workspaces:

Profit.co provides an option to segregate Public and Private Workspaces.

To learn more about this process, click here.

View task using Tags:

By using the Tags filter at the top of the My Task/Workspace/Board pages, users can select any Tag name from the dropdown and view the Tasks that are linked with the corresponding Tags.

To learn more about the process of adding tags, click here.

Move Task between Workpsaces:

Users can move a task only from one Board to another in the same Workspace.

To learn more about this process, click here.

Enable/Disable boards in Task Management:

You can now enabledisable boards in Task management.

To know more about this process, click here.

Visibility for Boards and Workspaces:

Profit.co has now provided an option to set visibility for individual Boards that are created under Workspace.

To learn more about this process, click here.

Switch to another board from a workspace or a board in Task management:

If the user wants to change to another board within the Workspace, Profit.co provides a new option named Switch Boards.

To know more about this, click here.

Edit/delete comments in Task management:

To know more about this process, click here.

Sort unread Comments and Attachments:

You can use the sorting options Unread Comments, Unread Reply Comments and Unread Documents to read the missed comments.

To learn more about this process, click here.

Set time for the due date in Tasks:

We can allocate a deadline for a task by setting a time for the due date.

To know more about this process, click here.

Filter the Tasks:

In Task management you can view tasks that are assigned to you and others in the workspace simultaneously, but at times when you are in a hurry to just take a look at the tasks assigned to you alone or any other specific user for instance, you may click on this assignee name filter icon.

To learn more about the filtering process, click here.

Set a start date while creating Tasks:

We set a start date while creating a new task.

To know more about this process, click here.

Export Tasks:

Profit.co provides an option to export tasks in excel sheet format.

To learn more about this process, click here.

Download Reports from the Task dashboard:

We can download the reports directly from the Task Dashboard.

To know more about this, click here.

OKR Execution

OKRs completed before the end of the period – Adjusting my OKRs

You may have created an OKR that you were able to complete before your target date. If you’ve completed most or all of your key results, you can always add more to continue to achieve your objective. To learn how to add a key result, see the “How do I create key results” section under OKR Planning.

Incomplete OKRs this quarter

If you didn’t complete your OKRs by your target date, you’ll have the opportunity to reset them at the end of your target date. You may have come close and just missed completing one KR, or maybe you didn’t get to complete any of your key results. You can read more about resets here, or in the “Moving Forward” section below. Your OKRs can be completely changed and adjusted during a reset, or you can make minor adjustments based on what you’ve learned.

New OKR ideas for future quarters – Drafted ideas

When completing your OKRs, you may have thought about new key results you would like to use in the future or you may have come up with some comments and suggestions based on your past experiences. You can make many changes to your OKRs during the quarter, including adding additional key results from the backlog.

Engage

Awards and Leaderboard

My awards vs. my colleagues

Profit’s awards system allows you to view both the awards that you have received and the awards that others in your organization have received. The best way to compare your performance points and awards with those of others in your company is to view the Leaderboard. To access the Leaderboard, go to the engagement section of the toolbar and select “Leaderboard.”

Once you select “Leaderboard”, you’ll find an awards-based ranking of the organization’s top employees. The awards in Profit are associated with points, which are used in the employee ranking system.

The default Leaderboard shows the top performers in the whole company; however, you can also view performance by department. To view points by department, select the drop down to the right of the chart that says “Departments.” You’ll find a list of the company’s departments which you can scroll through to find your department.

Award my peers

Anyone has the ability to give awards in Profit. You can also award your peers under employee engagement as a token of gratitude. To award someone, navigate to the section of your News Feed that you’d like to use. For example, it might be easiest to use “Check-ins from My Team” if you want to award a fellow team member. Learn more on how to award your peers.

You can also select the type of award you’d like to give, whether it’s Bronze, Silver, Gold, or Platinum. All awards have a corresponding number of points. For whichever award you choose to give, the corresponding points will be subtracted from your peer’s monthly point quota.

View awards given by my team members

You can view any of the awards given by members of your organization at any time in Profit. To view these awards, click on the “My Organization” section of the Engagement tab in the toolbar and select “Awards Given.”

You can see all of the awards given by your organization in the News Feed or you can organize the awards given by a specific user.

The awards appear in chronological order with the most recent ones at the top of the page and the older ones at the bottom.

View awards given by me

In the engagement section of the sidebar, you also have the option to view all the awards given by you.You can see who you’ve given an award to, what you’ve awarded them for, and what award you gave them all on one page. Learn more on how to view the awards given by you.

View awards that I’ve received

To view awards that you’ve received, select “My Awards” and then “Received” from the Engagement section of the sidebar.The awards received by you will appear in chronological order with the most recent awards at the top of the page. Learn more on how to view all the awards that you have received or to view the awards that have been given to you by your team members.

Complete pulse surveys

As an employee/user you will be asked to complete a survey that has been circulated by the manager or HR manager to get feedback on the satisfaction level of the enhancement, product, or the amenities of the organization that you work. Learn more on how to complete a pulse survey in Profit.co. You can also view the status of the survey after submitting.

OKR Score

My Profit score

Profit has a customizable scoring system for all users that evaluates their performance in four areas: reporting promptness, individual achievement, team achievement, and alignments.
To view your Profit score, navigate to your “All my OKRs” page. Your score is represented in a bar at the top of the page.The colors in your Profit score represent the different statuses of your OKR; to view the number of OKRs in each category, hover your mouse over the score to see what your score consists of.

For more about your Profit score, see the following Video

OKR grades

OKR grades are a common system for understanding and evaluating OKR progress throughout an organization. By using a numeric value or percentage to indicate OKR completion, everyone can use the same language and terminology to express the progress that they’ve made.
Profit also has a customizable scoring option that categorizes achievement percentages into three labels: Business as Usual, Difficult but Attainable, and Extremely Ambitious.

Customizable scoring must be enabled by a superuser.

The scores corresponding with specific labels can be changed by a superuser to best fit the needs of your organization.

Hashtagged Conversations

How do I keep up with other employees/departments in order to engage with them?

Hashtagged conversations are a great way to quickly see what is happening with each group and employee. Tags can be used to describe and explain issues, successful tips, or anything else that arises while working on your OKRs.
In Profit.co, you can use hashtags to organize your conversations with key words. Any time you or another person in your organization uses a hashtag to describe their OKR experience in a check-in, an OKR review, or a reflect/reset, you will see it on the “Hashtagged Conversations” page. Learn how to enable hashtagged conversations.

The hashtags that your organization has access to must be created by a superuser. If there is a hashtag that you would like to see included contact a superuser.

Learn more about the places in which you can use hashtags.

Imply Group Mentions

You mention messages in the comment section to a group of employees using @ while doing check-ins for the Key result.

To learn more about this process, click here.

Watching OKRs

How do I stay on top of OKRs that are of interest to me?

One way to stay on top of specific OKRs is to use the “Watch” function in Profit. You can watch any OKR that is of interest to you. To watch an OKR, select the “OKR” tab on the left side of the page. Learn more on how to watch the OKRs of your subordinates.

You can also unwatch / stop watching the OKRs whenever you want to complete your observation.

OKR Reviews

OKR reviews are an additional way to check-in on your OKR progress. In Profit, you have the option to create general OKR reviews or you can create a review for a specific OKR.

OKR Reviews may need to be enabled by a superuser.

Learn how to conduct OKR reviews through Profit’s PPP (Progress, Plan, and Problems) methodology. This can also be customized based on your company’s needs and system.

Your superuser can change the terminology associated with OKR reviews based on your organization’s needs.

You can use the text boxes to comment on the progress that you’ve made with your OKRs, the plans you have moving forward, and the problems that you’ve encountered. You can also review an individual OKR, by selecting it from the “All My OKRs” page.

Add Reviewers to PPP Review

Add reviewers to your PPP OKR Review in Profit.co. By conducting an OKR review you can go through your progress and performance by working and eliminating the issues.

Delete OKR Review

The users can delete the OKR PPP review.

To learn more about this process, click here

Learn

Conversations and News Feed

How do I indicate that I’ve learned something new about my OKRs?

To indicate that you’ve learned something new, you can use hashtags in your check-in comments, OKR reviews, and reflections/resets.

A superuser can add and create hashtags to be used in the program. They can also disable the use of any inappropriate or unnecessary hashtags that have been created.

Below are examples of hashtags that could be useful in indicating what you’ve learned:

To indicate that you’ve learned something new today, you can use hashtags in the comments section of a check-in. For example, if you want to write “#planning how to gain followers on each platform”, the “#planning” would appear as the hashtag and the rest as a comment alongside it.

By selecting “Add”, your hashtags will automatically be added to your check-in and the “Hashtagged Conversations” page.

Here, anyone can see your hashtags and take note of what you’ve learned.

How do I access what others have learned and experienced?

You can also access what others have learned through the “Hashtagged Conversations” menu option. Instead of writing what you’ve learned, you can view what others have learned by selecting the “#” to the left of the action center menu option.

Here you’ll find a list of all of the hashtags used in your organization. This will keep you updated with what other groups and individuals are working on.

Performance

Reviews

Enable Performance Reviews

Performance management in Profit allows an organization’s management to assess and review it’s employees with 360-degree assessment which helps evaluate individual performance and the organization as well. Learn how to generate a performance review. Performance reviews can be enabled and set up in the settings by a superuser. Learn how to enable performance reviews. On the Reviews page in the Settings, superusers can also assign HR review initiators. Initiators do not need to be superusers themselves but a superuser must be the one to give them initiator access. Click to know more on how performance reviews work in Profit.co.

Under the Employee Performance Review section, there are also toggles to enable mandatory manager comments when self-assessments differ from manager assessments, making previous reviews the starting point for new reviews, HR comments, and anonymous peer reviews. Learn how to see the overall score of an employee in a performance review.

Access my self-assessments

The self-assessment is the first part of the review process. Before your management or peers can begin their review of you, it’s important to reflect on your own performance and actions. Learn how to perform a self assessment in Profit.co. To access your active reviews and self-assessments, go to the Performance section of the toolbar. Then navigate from Performance → My Reviews → Active.

From this page, you can choose which of your active reviews you’d like to open. This will bring you to the review’s page.

Reviewers can be added to the review by clicking the “plus” at the top of the page.

This will open an employee search where you can add employees to the review, excluding your manager who is already included on the review.

Here you’ll also see both the Conversations and Feedback section as well as the Competencies section where you can rate your performance. To rate your competencies, drage the performance indicator to the desired competency level for each category.

Once you’ve finished, you can choose to either save your assessment for later submission or you can submit it for your manager’s review.

Enable Over-all Rating

In Self Assessment Overall Rating is calculated as an average of the rating on each goal.

To learn more about this process, click here.

View feedback requests & complete a peer review

In Profit, you can use peer reviews to request feedback from your co-workers. You also have the option to decline a 360 degree feedback assessment. If a co-worker has requested your participation in their review, you’ll be notified under the “Feedback Requests” section of the “Performance” section of the toolbar.” Learn how to view pending feedback requests and completed feedback requests.

Profit.co also offers the option to rate your peer’s competencies. Know more on how to provide feedback on your peers. When you’ve finished your review, you can choose to save it and submit it later, or to submit it to the manager.

Complete an HR review

To complete an HR review, you must have HR access in Profit. This doesn’t necessarily mean that you’re a superuser but rather that a superuser has given you access to HR capabilities.To access these reviews, navigate to Performance → HR Administration →Performance Reviews.

Note : Only Super user or initiators can initiate or close a review

Also, Learn more on how to close an active review.

Overall percentage, rating matches, and perfect scores

When your reviewers have completed your review, you’ll find an overall percentage, rating matches, as well as a score at the bottom of the review’s page. Learn more on how to find the overall performance review score of an employee in Profit.co.

You can individually select the completed review you’d like to see your ratings and scores for.

At the bottom of the Review page, you’ll find all three forms of rating: overall percentage, rating matches, and perfect scores.

Your overall percentage is rooted in your competency ratings. The overall percentage is an average of all of your competency scores.

Secondary reviewer assessment

You can now enable secondary reviewer assessment for the performance reviews and can let your employees undergo authentic and primary degree reviews. We have to enable the toggle which will be present in the Performance review process.

To know more about Secondary reviewer assessment click here.

Restrict the number of peers in peer assessment

While you perform peer assessment review in performance management this helps you to set a limit to the number of peers that can be nominated for peer reviews.

First, you should enable the toggle named set the number of peers and set a count for that.

To know more about the restriction process click here.

Extend the approval request for User

We can request an extension if the scheduled date gets lapsed without completing the performance review.

To know more about this process, click here.

Check Calibration rating:

Profit.co provides an option now to see the calibrated rating of the employee in the Summary Box. If the HR Administration launches the Calibration Rating the rating will be calculated.

To learn more about this process, click here.

Goals

Goals are present in the Performance Modules to improve their individual performance.
To know how to create Goals click here.

Approval flow for Goals

Goals are created in order to monitor and manage work progress and performance. Profit.co provides an option to create a flow to approve the goals created/edited/deleted by the employees.
Note: Only SuperUsers can create flow for goals.

Goal approval happens in two parts.

• Manager level
• Custom Level

We can share goals with other users.

Link KRs with goals to automate the process

Now you can link your key results to goals to automatically update the progress of your goals in Profit.co. By linking KRs with goals you can automate progress to your goals via the check-ins that you make in key results, also you can precisely achieve your goal on time with your associated key results.

Add Columns in the Goals main menu:

We can view the additional information and other column fields in a Goal board. Also, you can customize the attributes of Goals using the Master layout.

To know more about this process, click here.

Goal Authoring Status:

Goal Authoring Status is an option where you can see how many Goals are assigned to each user.

To know more about this process, click here.

Goal Audit Trail:

Users can check the history of progress in Goals via “Audit Trail”. Audit Trail helps you to track the progress of your employees in a single page.

To know more about this process, click here.

Check the check-in process for each goal level:

We can check the logon process for your own goals and also the goals which you have assigned to others.

To know more about this process, click here.

Weightage for Goals:

You can now assign the right weightage to goals without any hassle.

To know more about this process, click here.

Display Weights for Goals:

Profit.co system allows displaying the Individual Goals weights in the respective goals and the cumulative of the individual goals weight will be displayed near the Goals section name.

To know more about this process, click here.

9 Box Matrix

After an employee has completed their self-assessment and their performance assessment has been completed by others, their scores will be averaged to determine where they will fall on the 9 Box Matrix. The 9 Box Matrix is a dashboard that combines an individual’s potential assessment and performance assessment scores, and places them in one of the nine boxes accordingly.

Based on this matrix, HR can recommend the employee begin an Individual Development Plan to steer the employee to their next career step, or a Performance Improvement Plan to reform any bad habits or unprofessional behavior.

Performance Plans

Individual Development Plan

An individual development plan (IDP) is an individual performance evaluation tool that assists employees in enhancing their career and personal development. The primary goal is to help employees reach short and long-term career goals, as well as expand their professional skills in their current job performance.

A highly customizable plan that outlines the career goals you want to accomplish and the steps you can take to meet those goals through proper identification, organizing and planning.

The Individual development plan can be enabled by the super user for the employees to view and the initiator will Propose the individual development plan for the employees who needs improvement, the coach/ mentor will initiate the individual development plan and the user has to show progress on or before the stipulated time, action will be taken by the manager accordingly.

Performance Improvement Plan

If the manager feels that the performance of certain employees is poor or below the average level, he may assign performance improvement plans for those employees. A coach or a mentor can also initiate this plan. It indicates that they fall behind the other employees in major professional skills and need to improve their performance in order to fit in the organization. The manager can initiate performance improvement reviews for every quarter or whenever he/she may deem fit do so. This plan may also include peer assessment, affinity based reviewers or secondary reviewers, if necessary. To know more, check out how to enable performance improvement plans in Profit.co.

Initiate Employee Performance Review:

You can initiate employee performance review in Profit.co, check out to learn how to initiate employee performance review. To initiate performance review for an employee, select the option. ‘Performance improvement plan’ under succession and development in the performance menu. Once you initiate the toggle and enter certain details inclusive of coach/mentors for the employee, improvement area, description of the plan, the plan will get initiated. Check out how the user shows progress in a PIP.

Moving forward

Reflect/Resets

Enable Reflect/Resets

You’ll find a list of template questions that can be enabled or disabled depending on the reason for the Reflect/Reset. You also have the option to create custom questions by selecting the “Create” button.

Reflect on an objective

Profit.co allows you to reflect/reset your OKRs a few days before/after the beginning and ending of a quarter. This option is available in order to alter the OKRs in alignment with the timeframe of the organization. If you choose the reflect option, you can attempt answering the questions to reflect on the OKRs. Learn more on how to reflect/reset your OKRs.

Reset an objective

In the same tab, if you feel that the OKR is redundant or not relevant to your organization, you can choose to reset the entire objective. You’ll have four options for resetting your KRs: Extend it as is, Reset Progress, Complete and Close, or Add it to the Backlog. Once you’ve finished your reset, you’ll see your OKR added to the Resets page and the objective will be reset for the next quarter or year depending on your target date.

Learn more on

how to reflect/reset your OKRs.

Having trouble viewing the reflect/reset tab in your window?

Check how to troubleshoot it.

Reflect on a key result

To reflect on a key result, click on the key result → Reflect/Reset tab → Click on reflect.

After you press “Reflect”, the reflection window will open where you can answer the reflection questions provided.

Reset a key result for next quarter

To reset your key results for the next period, click on the key result → Reflect/Reset tab → Click on Reset.

The options for resetting your key results are to Extend it as is, Reset Progress, Complete and Close, or Add it to the Backlog. If you choose to extend your key result as it is, it will continue your key result progress as it currently stands in the next quarter or year.

If you decide to reset your progress, your current progress will be the starting point for moving forward next period. Completing and closing your key result will mark it as completed and remove it from your OKR. Lastly, if you choose to add it to the backlog, your key result will be moved to the OKR backlog where you can reactivate it at any time when you’re ready to put it back on your OKR page.

General

Security

Password policy while logging in Profit.co

Profit.co gives the liberty to the users to make 5 wrong password attempts for consecutive times. If you type the wrong password for the first time you will be alerted with a pop up saying “Email or Password you entered is incorrect”.