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People analytics is the practice of using employee data, from performance reviews, goal completion, and engagement scores, to make evidence-based workforce decisions. It replaces gut-feel... Read more
How to recover hundreds of person-hours per quarter and get better data in the process The Manual Report Is the…
ABSTRACT The federal performance appraisal system is widely regarded as one of the most dysfunctional elements of civil service management.…
ABSTRACT Democratic governments are structurally biased against the future. Electoral cycles, annual budget processes, leadership tenure patterns, and performance measurement…
ABSTRACT Most government agencies that are adopting OKRs already have a Balanced Scorecard — or something functionally equivalent to one.…
How VROs Should Challenge At-Risk Benefits Before It’s Too Late The playbook for value realisation officers who want to catch…
ABSTRACT The government-citizen relationship is conducted through service interactions — applications, renewals, inquiries, complaints, benefit deliveries, and the countless moments…
The Rise of Continuous Value Tracking in Enterprise Portfolio Management How the discipline of measuring investment outcomes in real time…
ABSTRACT The U.S. federal government spends approximately $100 billion on IT annually — and fails to deliver the intended value…
ABSTRACT Population health is the most complex, most consequential, and most underperformed domain of government mission. The United States spends…
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