11 min read · July 10, 2026

AI Agents in Your RACI: Where They Fit

AI agents in a RACI chart can hold Responsible, Consulted, or Informed roles, but never Accountable. Most organizations deploy agents without updating governance, which creates... Read more

Bastin Gerald
Bastin Gerald
July 10, 2026  ·  11 min read
Crowdsourced-Performance-Reviews
Performance Management
6 min read · May 8, 2023

Performance Management with Crowdsourced Performance Reviews

Crowdsourcing performance reviews can truly democratize the process and allow a wider pool of employees in the workforce participate. This…

Bastin Gerald Bastin Gerald
2020 Performance review
Performance Management
6 min read · May 8, 2023

What should employees highlight for the 2020 Performance review?

How will you present yourself in an employee performance review during such a crisis? The last time you participated in…

Bastin Gerald Bastin Gerald
customer_experience
Customer Experience
10 min read · April 8, 2026

10 Great Examples of Customer Experience OKRs

Customer experience is the predominant service that any industry focuses on. It is important to manage customer satisfaction during all…

Bastin Gerald Bastin Gerald
performance improvement plan
Performance Management
9 min read · July 11, 2023

How a Personalized Performance Improvement Plan Boosts Performance?

It’s every manager’s responsibility to help their employees to shine and thrive professionally, which is why your organization must understand…

Bastin Gerald Bastin Gerald
Pitch for your business
Pitch
2 min read · May 8, 2023

Preparing to pitch for your business idea?

Once you have a great business idea, you will be eager to move forward as fast as possible. It can…

Bastin Gerald Bastin Gerald
Striving for extreme Perfection – how important is this?
Perfection
13 min read · May 8, 2023

Striving for extreme Perfection – how important is this?

A perfectionist called John had always wanted to be a great engineer. He strove hard to attain the highest grades…

Bastin Gerald Bastin Gerald
How to position your business for success?
Position
3 min read · May 8, 2023

How to position your business for success?

In today’s hyper-digitized world, we are constantly being plagued by content. And “content” is a broad word. Each and every…

Bastin Gerald Bastin Gerald
stay-focused-and-increase-productivity
Task Management
11 min read · May 5, 2026

12 simple ways to stay focused and increase productivity

Productivity is a common workplace jargon that you may come across quite often. Productivity is also used as a performance…

Bastin Gerald Bastin Gerald
How do you keep passionate people motivated?
Passion
4 min read · March 26, 2024

How do you keep passionate people motivated?

In many organizations and companies, work is increasingly becoming a place of disillusionment. Most employees start the roles with enthusiasm…

Bastin Gerald Bastin Gerald
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