11 min read · July 10, 2026

AI Agents in Your RACI: Where They Fit

AI agents in a RACI chart can hold Responsible, Consulted, or Informed roles, but never Accountable. Most organizations deploy agents without updating governance, which creates... Read more

Bastin Gerald
Bastin Gerald
July 10, 2026  ·  11 min read
Planned vs Actual Hours
Plan
5 min read · May 8, 2023

Planned vs Actual Hours

If you’re looking for a performance and task management goal-setting tool that critically frames your goal and strategically organizes that…

Bastin Gerald Bastin Gerald
banking
Banking OKRs
12 min read · April 8, 2026

10 Great Examples of Banking OKRs

The banking system that we have today can be traced back to the Middle Ages. The Medici family in Florence,…

Bastin Gerald Bastin Gerald
Implementing performance management model
Performance Management
10 min read · April 2, 2024

Implementing a high growth performance management model

Performance management models can allow for greater growth for the company by implementing cycles of planning, review, and progression to…

Bastin Gerald Bastin Gerald
7 mistakes to avoid when starting a business
Promotion
1 min read · January 12, 2026

7 mistakes to avoid when starting a business

Starting a business means taking a step into the unknown. There is a seemingly endless checklist of things you have…

Bastin Gerald Bastin Gerald
How does passion drive customer service?
Passion
4 min read · March 13, 2024

How does passion drive customer service?

When you work with passion you get to drive excellence and you can see continual improvement in the customer service…

Bastin Gerald Bastin Gerald
Inspiring Employee Engagement Quotations
Employee Engagement
5 min read · May 8, 2023

30 Inspiring Employee Engagement Quotations

Employee Engagement Quotes-When to use and when not to A short collection of employee engagement quotes Employee engagement is the…

Bastin Gerald Bastin Gerald
Conducting employee performance reviews
Performance Management
8 min read · May 8, 2023

Conducting employee performance reviews during a pandemic

Employee Performance Reviews are a key tool for measuring and forecasting the progress of the employees as well as the…

Bastin Gerald Bastin Gerald
Conduct an effective employee performance review
Performance Management
6 min read · October 25, 2023

How to design and conduct an effective Employee Performance Review?

Employee performance reviews can pose enormous challenges to managers. It can be a tedious task to identify the right objectives…

Bastin Gerald Bastin Gerald
employee_performance_review
Performance Management
5 min read · March 13, 2024

How to document an employee performance review?

Assessing the performance of the employees is a necessity for any organization. The findings not only help employees improve at…

Bastin Gerald Bastin Gerald
Athena

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