11 min read · July 10, 2026

AI Agents in Your RACI: Where They Fit

AI agents in a RACI chart can hold Responsible, Consulted, or Informed roles, but never Accountable. Most organizations deploy agents without updating governance, which creates... Read more

Bastin Gerald
Bastin Gerald
July 10, 2026  ·  11 min read
Performance reviews less stressful
Performance Management
8 min read · March 26, 2024

How to make Performance reviews less stressful

Performance reviews are an essential part of every business. They give employees and managers a platform to go over how…

Bastin Gerald Bastin Gerald
Top down Bottom Up alignment
Product
17 min read · June 8, 2026

Top down and bottom up alignment

OKRs are the most widely-used goal-setting tool utilized by industry-leaders around the world to set more challenging, ambitious goals with…

Bastin Gerald Bastin Gerald
weekly recurring targets
BLOG
3 min read · May 23, 2023

How to track the completion of weekly/recurring targets

An important aspect of achieving a goal is consistent commitment. A common key result for important objectives is hitting a…

Bastin Gerald Bastin Gerald
effective-performance-appraisal
Performance Management
10 min read · May 6, 2026

5 Key Objectives of Effective Performance Appraisal

No matter what industry you are in, it’s important to set actionable objectives of appraisal that are tied to the…

Bastin Gerald Bastin Gerald
3 features high growth sales performance management sustem
Performance Management
9 min read · June 8, 2026

3 Features of a high growth sales performance management system

A sales performance management system ensures every member of a sales team operates to the highest proficiency to meet the…

Bastin Gerald Bastin Gerald
Practicing-how-to-deal-bad-review-about-your-business
Practice
3 min read · May 8, 2023

Practice how to deal with bad reviews about your business

Whether you run an online business or a local business, how you respond to complaints from customers is extremely important.…

Bastin Gerald Bastin Gerald
Practice Positive Customer Service
Practice
3 min read · May 8, 2023

Practicing positive customer service skills

How often have you visited a customer support desk or experience and thought to yourself “Wow, that sales representative had…

Bastin Gerald Bastin Gerald
During performance appraisals
Performance Management
3 min read · May 11, 2026

Adverse effects of employee comparison during performance appraisals

Employee performance review is key to the progress of the employees as well as the organization towards their respective goals.…

Bastin Gerald Bastin Gerald
100-performance-review-phrases
Performance Management
20 min read · February 23, 2026

100 Performance Review Phrases and Comments for 2026

100 Performance Review Phrases and Comments for 2026 – Download PDF Here Table of Contents How to Use Performance Review…

Bastin Gerald Bastin Gerald
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