8 min read · August 12, 2026

Years of Service Recognition: Milestone Programs, Ideas, and Award Examples

Years of service recognition is a structured program that acknowledges employees at specific tenure milestones, typically 1, 3, 5, 10, 15, and 20+ years, with... Read more

Bastin Gerald
Bastin Gerald
August 12, 2026  ·  8 min read
What-is-Confirmation-Bias
Behavioral Economics
10 min read · May 6, 2026

What is Confirmation Bias and How Does it Work?

TL;DR Confirmation bias is the tendency to seek, interpret, and remember information that supports existing beliefs while ignoring contradictory evidence.…

Bastin Gerald Bastin Gerald
What-is-Confirmation-Bias-and-How-Does-it-Work
KPIs Library
6 min read · January 21, 2026

What is a Marketing Qualified Lead? Definition and MQL Criteria

Introduction Marketing in the technology age creates, shares, delivers, and exchanges offerings that benefit customers, clients, partners, and society. Every…

Bastin Gerald Bastin Gerald
Annual-Contract-Value
KPIs Library
6 min read · May 8, 2023

Annual Contract Value and its Importance For a SaaS Business

Introduction Key SaaS metrics are essential to determine the profitability of a business. They answer crucial questions such as how…

Bastin Gerald Bastin Gerald
okr-captain
OKR Management
25 min read · March 20, 2026

The OKR Captain: Duties and Responsibilities

Bastin Gerald Founder & CEO at Profit.co Last updated: October 31, 2022 OKR Enablement is key for any OKR program’s…

Bastin Gerald Bastin Gerald
Psychology-Behind-Availability
Behavioral Economics
10 min read · May 11, 2026

Psychology Behind Availability Heuristic and Decision Making

TL;DR The availability heuristic is a cognitive bias where people make decisions based on information that comes to mind quickly—often…

Bastin Gerald Bastin Gerald
What-is-a-Marketing-Qualified-Lead
KPIs Library
7 min read · September 22, 2023

What Are Sales Qualified Leads (SQL)? 10 Ways to Get Quality Leads

Introduction When you are considering lead generation, the quality of the lead is more important than its quantity. Sales-qualified directs…

Bastin Gerald Bastin Gerald
Psychology-Behind-Availability
Behavioral Economics
9 min read · February 13, 2026

Hindsight Bias, Assumptions and Predictability

TL;DR Hindsight bias tricks us into believing past outcomes were predictable, even when they weren’t. In organizations, this creates overconfidence,…

Bastin Gerald Bastin Gerald
okr-startups
OKR Examples
11 min read · April 8, 2026

10 Great OKR Examples For Startups

Introduction: Startups have been a buzzword that has been doing the rounds for quite a while. In their initial development…

Bastin Gerald Bastin Gerald
Organizational-strategy
OKR Management
9 min read · June 4, 2026

Organizational Strategy: Meaning, Definition, and Key Elements

Introduction Organizational strategy is essential in all successful businesses, regardless of size or industry. An excellent organizational strategy improves how…

Bastin Gerald Bastin Gerald
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