11 min read · July 10, 2026

AI Agents in Your RACI: Where They Fit

AI agents in a RACI chart can hold Responsible, Consulted, or Informed roles, but never Accountable. Most organizations deploy agents without updating governance, which creates... Read more

Bastin Gerald
Bastin Gerald
July 10, 2026  ·  11 min read
net-retention-bg
BLOG
9 min read · March 23, 2026

Net Retention Rate: How do you measure and improve this KPI?

TL;DR Net Retention Rate (NRR) is a key KPI that measures how well a company retains and grows revenue from…

Bastin Gerald Bastin Gerald
clv-bg
BLOG
11 min read · March 20, 2026

Customer Lifetime Value (CLV)

TL;DR Customer Lifetime Value (CLV) measures the total revenue or profit a business can expect from a single customer throughout…

Bastin Gerald Bastin Gerald
customer-acquisition
BLOG
10 min read · March 5, 2026

Customer Acquisition Cost: How do you measure and improve this KPI?

TL;DR Customer Acquisition Cost (CAC) measures how much your business spends to gain a new customer by dividing total marketing…

Bastin Gerald Bastin Gerald
offboarding-process
BLOG
5 min read · March 19, 2026

How to Manage the Employee Offboarding Process?

What Is Employee Offboarding? Employee Offboarding is the process that leads to the formal separation between a business and its…

Bastin Gerald Bastin Gerald
resource-management
BLOG
6 min read · May 7, 2026

What Is Resource Management? 7 Reasons for Its Importance

TL;DR Resource management is the process of planning, scheduling, allocating, and monitoring resources such as people, time, finances, equipment, and…

Bastin Gerald Bastin Gerald
project-plan
Task Management
6 min read · May 6, 2026

What is Project Planning? What are the Components of Project Planning?

TL;DR Project planning is the process of defining how a project will be executed, monitored, and completed within a specified…

Bastin Gerald Bastin Gerald
beginners-guide-to-performance
Performance Management
21 min read · May 14, 2026

Beginner’s Guide to Performance Management

Table of Contents: Introduction What is Performance Management? Why is Performance Management important? The Significance of Performance Management The Purpose…

Bastin Gerald Bastin Gerald
scope-creep-final
BLOG
10 min read · March 16, 2026

What is Scope Creep? 10 Ways to Manage it Effectively

TL;DR Scope creep occurs when small, uncontrolled changes are added to a project after it has already started, gradually expanding…

Bastin Gerald Bastin Gerald
Project Management
5 min read · March 25, 2026

10 Best Project Management Tools for Top Companies 2026

TL;DR Project management software helps teams streamline tasks, manage budgets and resources, improve collaboration, and gain real-time visibility into project…

Bastin Gerald Bastin Gerald
Athena

Welcome to Profit.co 👋

How can I help you today?