8 min read · August 12, 2026

Years of Service Recognition: Milestone Programs, Ideas, and Award Examples

Years of service recognition is a structured program that acknowledges employees at specific tenure milestones, typically 1, 3, 5, 10, 15, and 20+ years, with... Read more

Bastin Gerald
Bastin Gerald
August 12, 2026  ·  8 min read
employee-onboarding
BLOG
5 min read · May 6, 2026

5 Steps to a Successful Employee Onboarding Process

Key Takeaways Employee onboarding is the best way to set up your new hire for success in your organization. Onboarding…

Bastin Gerald Bastin Gerald
7-call-center-metrics
KPIs Library
7 min read · March 31, 2026

7 Call Center Metrics to Track Productivity & Performance

TLDR: Call center metrics are essential for evaluating the productivity, efficiency, and overall performance of customer service teams. Key metrics…

Bastin Gerald Bastin Gerald
pdca
BLOG
6 min read · May 23, 2023

What is the PDCA Cycle? How to Integrate the PDCA Cycle & OKRs

Key TakeawaysOKRS with PDCA within an organization, PDCA optimizes the organization’s processes Many organizations in areas like manufacturing and management…

Bastin Gerald Bastin Gerald
turn-over-rate
KPIs Library
6 min read · May 11, 2026

What is Turnover Rate?

KEY TAKEAWAYS A high turnover rate is not beneficial to any organization. HR professionals use turnover rate metrics to understand…

Bastin Gerald Bastin Gerald
hr-metrics
KPIs Library
6 min read · June 4, 2026

Top 10 HR Metrics that you should measure

TLDR: HR metrics are essential data points that help organizations measure employee performance, productivity, engagement, and overall workforce effectiveness. By…

Bastin Gerald Bastin Gerald
business-profitability
KPIs Library
3 min read · March 31, 2026

5 SaaS Metrics to Measure and Improve for Faster Growth

TLDR: SaaS metrics are essential for measuring growth, profitability, and the overall health of a subscription-based business. Instead of tracking…

Bastin Gerald Bastin Gerald
5-key-perfromance-management
BLOG
6 min read · May 8, 2026

5 key project management metrics that you need to track

The leading project management metrics include productivity, cost, gross margin, quality, satisfaction, and scope of work. TLDR: Project management metrics…

Bastin Gerald Bastin Gerald
kpi-vs-metrics
BLOG
3 min read · May 6, 2026

KPIs vs Metrics: How Are They Different & How Do They Work?

Key performance indicators (KPIs) show how well you achieve your business goals. Metrics monitor the status and progress of your…

Bastin Gerald Bastin Gerald
esg
BLOG
7 min read · March 31, 2026

What are ESG metrics?

TLDR: KPIs (Key Performance Indicators) and metrics are both measurable values, but they serve different purposes. KPIs are strategic and…

Bastin Gerald Bastin Gerald
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