21 min read · September 25, 2026

Strategic Initiative KPIs: Four Measurement Layers, and Why Layer One Can Be Green While the Initiative Fails

An initiative delivered on time, on budget, and in full can still be worthless. Delivery is the one layer that can be perfect while nothing... Read more

Bastin Gerald
Bastin Gerald
September 25, 2026  ·  21 min read
customer_experience
Customer Experience
10 min read · April 8, 2026

10 Great Examples of Customer Experience OKRs

Customer experience is the predominant service that any industry focuses on. It is important to manage customer satisfaction during all…

Bastin Gerald Bastin Gerald
performance improvement plan
Performance Management
9 min read · July 11, 2023

How a Personalized Performance Improvement Plan Boosts Performance?

It’s every manager’s responsibility to help their employees to shine and thrive professionally, which is why your organization must understand…

Bastin Gerald Bastin Gerald
Pitch for your business
Pitch
2 min read · May 8, 2023

Preparing to pitch for your business idea?

Once you have a great business idea, you will be eager to move forward as fast as possible. It can…

Bastin Gerald Bastin Gerald
Striving for extreme Perfection – how important is this?
Perfection
13 min read · May 8, 2023

Striving for extreme Perfection – how important is this?

A perfectionist called John had always wanted to be a great engineer. He strove hard to attain the highest grades…

Bastin Gerald Bastin Gerald
How to position your business for success?
Position
3 min read · May 8, 2023

How to position your business for success?

In today’s hyper-digitized world, we are constantly being plagued by content. And “content” is a broad word. Each and every…

Bastin Gerald Bastin Gerald
stay-focused-and-increase-productivity
Task Management
11 min read · May 5, 2026

12 simple ways to stay focused and increase productivity

Productivity is a common workplace jargon that you may come across quite often. Productivity is also used as a performance…

Bastin Gerald Bastin Gerald
How do you keep passionate people motivated?
Passion
4 min read · March 26, 2024

How do you keep passionate people motivated?

In many organizations and companies, work is increasingly becoming a place of disillusionment. Most employees start the roles with enthusiasm…

Bastin Gerald Bastin Gerald
Planned vs Actual Hours
Plan
5 min read · May 8, 2023

Planned vs Actual Hours

If you’re looking for a performance and task management goal-setting tool that critically frames your goal and strategically organizes that…

Bastin Gerald Bastin Gerald
banking
Banking OKRs
12 min read · April 8, 2026

10 Great Examples of Banking OKRs

The banking system that we have today can be traced back to the Middle Ages. The Medici family in Florence,…

Bastin Gerald Bastin Gerald
Athena

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