21 min read · September 25, 2026

Strategic Initiative KPIs: Four Measurement Layers, and Why Layer One Can Be Green While the Initiative Fails

An initiative delivered on time, on budget, and in full can still be worthless. Delivery is the one layer that can be perfect while nothing... Read more

Bastin Gerald
Bastin Gerald
September 25, 2026  ·  21 min read
weekly recurring targets
BLOG
3 min read · May 23, 2023

How to track the completion of weekly/recurring targets

An important aspect of achieving a goal is consistent commitment. A common key result for important objectives is hitting a…

Bastin Gerald Bastin Gerald
effective-performance-appraisal
Performance Management
10 min read · May 6, 2026

5 Key Objectives of Effective Performance Appraisal

No matter what industry you are in, it’s important to set actionable objectives of appraisal that are tied to the…

Bastin Gerald Bastin Gerald
3 features high growth sales performance management sustem
Performance Management
9 min read · June 8, 2026

3 Features of a high growth sales performance management system

A sales performance management system ensures every member of a sales team operates to the highest proficiency to meet the…

Bastin Gerald Bastin Gerald
Practicing-how-to-deal-bad-review-about-your-business
Practice
3 min read · May 8, 2023

Practice how to deal with bad reviews about your business

Whether you run an online business or a local business, how you respond to complaints from customers is extremely important.…

Bastin Gerald Bastin Gerald
Practice Positive Customer Service
Practice
3 min read · May 8, 2023

Practicing positive customer service skills

How often have you visited a customer support desk or experience and thought to yourself “Wow, that sales representative had…

Bastin Gerald Bastin Gerald
During performance appraisals
Performance Management
3 min read · May 11, 2026

Adverse effects of employee comparison during performance appraisals

Employee performance review is key to the progress of the employees as well as the organization towards their respective goals.…

Bastin Gerald Bastin Gerald
100-performance-review-phrases
Performance Management
24 min read · August 12, 2026

100 Performance Review Phrases and Comments for 2026

Performance review phrases are structured sentences managers use to give specific, behavior-focused feedback during appraisals – covering achievements, communication, teamwork,…

Bastin Gerald Bastin Gerald
Top-3-rating-scale-employee-performance-review
Performance Management
1 min read · September 28, 2026

Top 3 Rating Scales for Employee Performance Review

The backbone of every organization is the employees who work in it. They are like the intricate gears of a…

Bastin Gerald Bastin Gerald
6-performance-appraisal-answers
Performance Management
26 min read · July 28, 2026

6 Performance Appraisal Answers to Ace Your Review

Self-Appraisal Answers Examples pdf – Download The performance appraisal period isn’t one that’s largely enjoyed by employees or managers alike.…

Bastin Gerald Bastin Gerald
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