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Benefit Tracking·Thought Leadership
6 min read · April 27, 2026

Why Investment Planning Without Benefits Tracking Is Just Budgeting

The missing accountability layer that separates capital allocation from capital performance Most investment planning processes are remarkably effective at allocating capital and remarkably poor at... Read more

Bastin Gerald
Bastin Gerald
April 27, 2026  ·  6 min read
Addressing-Customer-Complaints
KPIs Library
5 min read · December 22, 2023

Addressing Customer Complaints as a KPI for Enhanced Quality

In customer service, handling customer complaints transcends mere problem resolution. It’s about leveraging these complaints as a Key Performance Indicator…

Bastin Gerald Bastin Gerald
strategic_management
Strategy Management
12 min read · December 22, 2023

Strategic Management: A Complete Guide

Strategic management is a multifaceted and essential field, crucial in guiding a company’s top management as they formulate and implement…

Bastin Gerald Bastin Gerald
resource-utilization
KPIs Library
6 min read · December 15, 2023

Resource Utilization KPI: The Keystone of Project Management

In project management, the wise allocation and efficient use of resources is not just a practice but an art. It’s…

Bastin Gerald Bastin Gerald
Advantages-and-Disadvantages
Performance Management
8 min read · December 15, 2023

Advantages and Disadvantages of the 360-Degree Appraisal System

Employee appraisal is a vital part of most organizations as it allows for evaluating employees and how they contribute to…

Bastin Gerald Bastin Gerald
The-Employee-Productivity
KPIs Library
6 min read · December 15, 2023

The Employee Productivity Index: Measuring Performance and Driving Success

In today’s competitive business environment, maximizing employee productivity is essential for organizational success. The Employee Productivity Index (EPI) provides a…

Bastin Gerald Bastin Gerald
Mastering-Total-CapEx
KPIs Library
5 min read · December 15, 2023

Mastering Total CapEx KPI: Key to Strategic Investment Planning

Ever wondered how big companies keep their tech game strong? Well, it’s all about smart spending – particularly, the capital…

Bastin Gerald Bastin Gerald
decoding_the_schedule_variance-_rtatio-kpi
KPIs Library
6 min read · December 8, 2023

Decoding the Schedule Variance KPI

Regarding project management, keeping a close eye on timelines is crucial. 75% of business and IT executives anticipate their software…

Bastin Gerald Bastin Gerald
Evaluating-Employee
Performance Management
7 min read · December 8, 2023

Evaluating Employee Appraisal Software

When you hire an individual to work for you, you are investing not only in their ability to complete a…

Bastin Gerald Bastin Gerald
guide_to_kpi_system
KPIs Library
7 min read · December 8, 2023

A Guide to Implementing a KPI System for Your Performance Reviews

As managers, you are tasked with ensuring that your employees are performing well. In turn, you are also responsible for…

Bastin Gerald Bastin Gerald
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