8 min read · August 12, 2026

Years of Service Recognition: Milestone Programs, Ideas, and Award Examples

Years of service recognition is a structured program that acknowledges employees at specific tenure milestones, typically 1, 3, 5, 10, 15, and 20+ years, with... Read more

Bastin Gerald
Bastin Gerald
August 12, 2026  ·  8 min read
-crafting.p
1:1 Meeting
8 min read · May 8, 2026

Crafting an Effective Meeting Agenda: A Step-by-Step Guide

Introduction The metamorphosis of our work environment, characterized by hybrid and flexible modes, has only intensified the age-old challenge of…

Bastin Gerald Bastin Gerald
Costs-on-COGS
KPIs Library
5 min read · August 8, 2024

Assessing the Influence of Warehousing Costs on COGS

Warehousing costs can have a significant impact on a company’s profitability. As businesses strive for leaner operations and cost optimization,…

Bastin Gerald Bastin Gerald
How-to-Measure-Subscription
KPIs Library
5 min read · August 8, 2024

How to Measure Subscription Revenue KPIs for Business?

Subscription revenue is the lifeblood of any subscription-based business. It represents the recurring income you generate from customers who regularly…

Bastin Gerald Bastin Gerald
The-Power-of-the-Visit-to-Trial-Rate
KPIs Library
5 min read · October 9, 2023

The Power of the ‘Visit to Trial Rate’ KPI and Why it Matters

In the digital age, businesses are increasingly relying on analytics to gauge the effectiveness of their marketing efforts, product designs,…

Bastin Gerald Bastin Gerald
Achieve-Digital-Success-With-Referral-Sources-KPI
KPIs Library
4 min read · October 9, 2023

Achieve Digital Success With Referral Sources KPI

Hello, Progressive Marketer! This blog is precisely the one you need to read. Whether you’re trying to make sense of…

Bastin Gerald Bastin Gerald
tracking_it_support
KPIs Library
4 min read · August 7, 2024

The Power of Tracking IT Support Hours KPI using OKRs

Introduction It’s a technological world, and the efficiency and effectiveness of IT support are paramount. But how can businesses measure…

Bastin Gerald Bastin Gerald
schedule_performance_index_metric
KPIs Library
2 min read · May 8, 2026

Schedule Performance Index Metric

When managing projects, tracking and ensuring timely delivery is crucial. This is where the Schedule Performance Index (SPI) comes into…

Bastin Gerald Bastin Gerald
cmo_banner
OKR Management
6 min read · August 7, 2024

How Can OKRs Help CMOs With Marketing and Strategy

The marketing arena has undergone significant evolution, mirroring the evolving role of the Chief Marketing Officer. While it has become…

Bastin Gerald Bastin Gerald
average_talk_time
KPIs Library
4 min read · February 26, 2024

What is the Average Talk Time (ATT) Metric in Customer Service?

Introduction Have you ever felt a spike in frustration during a customer service call? You’re not alone! A staggering 74%…

Bastin Gerald Bastin Gerald
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