14 min read · September 11, 2026

Where to Find OKR Management Apps With Integrations

Where can I find OKR management apps with integrations? OKR management apps with integrations can be found on vendor integration pages and app marketplaces such... Read more

Bastin Gerald
Bastin Gerald
September 11, 2026  ·  14 min read
Pivots
Pivot
3 min read · May 8, 2023

Pivots: Why & When?

Most startups go through a “pivot” stage to find the right target customer, market position, and value proposition for their…

Bastin Gerald Bastin Gerald
Sharp Ration
Finance KPIs
3 min read · May 8, 2023

Sharpe Ratio

In order to be sound in your financial goals, you need to have a great source of knowledge on every…

Bastin Gerald Bastin Gerald
asset-coverage-ratio
Finance KPIs
3 min read · May 7, 2026

Asset Coverage Ratio

This article covers the far-reaching topic of the asset coverage ratio. We’re talking about a risk measurement whose aim is…

Bastin Gerald Bastin Gerald
Build Time
Engineering KPIs
3 min read · May 8, 2023

Build Time

When you work in a company, you will obviously want every process to stay stable and healthy. You will also…

Bastin Gerald Bastin Gerald
average-replies-per-ticket
Customer Support KPIs
3 min read · February 1, 2024

Average replies per ticket

OKRs are goal-setting tools that deliver disciplined execution of goals and ideas. As an organization you should definitely need to…

Bastin Gerald Bastin Gerald
account-summary
Customer Support KPIs
3 min read · February 1, 2024

Account Summary

Moving on, when it comes to account summary, this usually refers to the way in which a customer service agent…

Bastin Gerald Bastin Gerald
average-customer-satisfaction-score
Customer Support KPIs
4 min read · February 1, 2024

Average Customer Satisfaction Score (Average CSAT Score)

As you were growing your business, you would have come up with strategies that strengthen the relationship between what your…

Bastin Gerald Bastin Gerald
Operations OKRs
OKR Management
1 min read · May 8, 2023

Operations OKRs

Let’s examine a few examples of how operations departments can utilize OKR from the top down. Example 1: Work Environment…

Bastin Gerald Bastin Gerald
Finance OKR Examples
OKR Management
3 min read · September 15, 2025

Finance OKR Examples

The OKR method has proved itself to be a highly effective way to structure and achieve objectives since the 1970s.…

Bastin Gerald Bastin Gerald
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