13 min read · June 12, 2026

Employee Recognition Software: How to Choose the Right Platform in 2026

Employee recognition software is a platform that lets organizations send peer appreciation, reward milestone achievements, and surface contribution data across teams. The best platforms connect... Read more

Bastin Gerald
Bastin Gerald
June 12, 2026  ·  13 min read
Mission Profit Insight
18 min read · April 27, 2026

FedRAMP and OKR Software: What Government IT Leaders Need to Know Before Procurement

ABSTRACT For government IT leaders evaluating OKR and strategy execution software, security authorization is not an afterthought — it is…

Bastin Gerald Bastin Gerald
Stage-Gate Process
10 min read · May 6, 2026

Go, Hold, or Stop: How Benefits Data Should Inform Tollgate Decisions

Benefit data should inform tollgate decisions by adding a second dimension to the standard review: not just whether the project…

Bastin Gerald Bastin Gerald
Mission Profit Insight
19 min read · April 28, 2026

Community Profit: How Local Governments Can Measure the Strength of Social Fabric

ABSTRACT Communities are not simply collections of individuals — they are networks of relationships, norms of reciprocity, and shared identities…

Bastin Gerald Bastin Gerald
Thought Leadership
8 min read · April 27, 2026

Eliminating Manual Reports: The Case for Automated Benefit Realisation Dashboards

How to recover hundreds of person-hours per quarter and get better data in the process The Manual Report Is the…

Bastin Gerald Bastin Gerald
Government Agency
21 min read · April 27, 2026

Ending the Subjectivity Problem: Objective Performance Assessment for Federal Workers

ABSTRACT The federal performance appraisal system is widely regarded as one of the most dysfunctional elements of civil service management.…

Bastin Gerald Bastin Gerald
Mission Profit Insight
20 min read · April 27, 2026

Generational Profit: The Case for Long-Horizon Performance Metrics in Government

ABSTRACT Democratic governments are structurally biased against the future. Electoral cycles, annual budget processes, leadership tenure patterns, and performance measurement…

Bastin Gerald Bastin Gerald
Government Agency
22 min read · April 27, 2026

The Balanced Scorecard and OKRs: How to Run Both Frameworks Simultaneously Without Losing Your Mind

ABSTRACT Most government agencies that are adopting OKRs already have a Balanced Scorecard — or something functionally equivalent to one.…

Bastin Gerald Bastin Gerald
Thought Leadership
8 min read · April 27, 2026

How VROs Should Challenge At-Risk Benefits Before It’s Too Late

How VROs Should Challenge At-Risk Benefits Before It’s Too Late The playbook for value realisation officers who want to catch…

Bastin Gerald Bastin Gerald
Government Agency
24 min read · April 27, 2026

Citizen Profit: Measuring and Improving the Government-Citizen Experience

ABSTRACT The government-citizen relationship is conducted through service interactions — applications, renewals, inquiries, complaints, benefit deliveries, and the countless moments…

Bastin Gerald Bastin Gerald